Print... Error -1... Now Contact 5.3.1, Mac, Leopard

Posted by: SallyShears

Print... Error -1... Now Contact 5.3.1, Mac, Leopard - 12/20/07 04:06 PM

Now Contact 5.3.1 has been working well. Trying to print (from a template), I get "Error -1"

This error msg is mentioned here some time ago, and the solution was "update to the current version"

Is there any solution now for this error in Mac/Leopard?
Posted by: SallyShears

Re: Print... Error -1... Now Contact 5.3.1, Mac, Leopard - 12/21/07 06:53 AM

Problem: Now Contact 5.3.1, Mac, Leopard. File... Print..., get "Error -1"

Solution:
Refresh Preferences... Support has a document on how to do this, but the basics:
- locate your now contact file
- move ~/Library/Preferences/com.nowsoftware.nowcontact.plist to desktop
- move ~/Library/Preferences/com.poweronsoftware.nowcontact.plist to desktop
- move ~/Library/Preferences/Now Contact Prefs to desktop (it's a folder)
- Launch Now Contact... File... Open... as primary file... (your contact file)

Now try to print
- Get some contacts in a list
- File... Print... (various choices, labels)... the field "Number of each label" needs a number or else you'll have the "ERROR -1" again. Put "1" in that field. With this I was able to print labels again.

- If all is well, trash the items you moved to the desktop

Support on the phone was very helpful to another guy who had the same problem. Cudos to them...

Happy HOLIDAYS to ALL!