Went to Verizon's today

Posted by: MrB

Went to Verizon's today - 04/17/14 09:51 PM

I was on two different plans . One for my iPhone and a separate data plan for my iPad. Decided to combine them. But when I left the store, I left with a new iPhone 5s.

And a new plan significantly cheaper then I had

Sweet

Dave
Posted by: Nana

Re: Went to Verizon's today - 04/19/14 08:06 AM

I do not own a cell phone or an iPad. I do know why you need a data plan for a cell phone I think. For texting? Why do you need one for an iPad?

Once my 6 yr MBP drops dead that not even Jesus can perform a Lazerus miracle, I was thinking of replacing it w/an iPad. Not going to if I need to purchase something extra just to type. mad
Posted by: yoyo52

Re: Went to Verizon's today - 04/19/14 08:42 AM

iPads and iPhones both can connect to the web via a wireless router, so if you're going to use the iPad at home, and you have a wireless router there, then you don't need a data plan. If you don't have a data plan, though, then you can't get on the web when you're going mobile, unless you're in a free wireless connection point, like at Starbucks, for instance. Texting is charged as a separate category, and you can get a texting package without having a data plan. on iPhones and iPad, though you can use the Messages app as a texting resource, and it works fine without a data plan or a texting package if you're on your wireless network.
Posted by: MrB

Re: Went to Verizon's today - 04/19/14 08:47 AM

I rarely use my iPhone for the Internet but do use it sometimes and then it's handy. I take my iPad with me most times I leave the house so use it instead as the iPhone is just so much smaller.

Another thing. The clerk set up my phone for me transferring my contactsts etc from my old phone to new one. In working with the new phone I discovered that he hadn't set up my standard email account on it just the iCloud account. Was bummed at first as I would have to do this but then , after thinking, that I don't need to receive emails on my iPhone. In fact it's a major bother to erase them as I haven't found a way to erase emails in mass but have to do it one at a time which is a severe PITA. So I'm going to leave the email account off. On the rare times I need to email FROM my phone I can use my iCloud account I guess

Dave
Posted by: MrB

Re: Went to Verizon's today - 04/19/14 08:53 AM

Yes, but I use my iPad away from home often so need a data plan. My first two iPads didnt have a data plan. I found that was very restrictive.

Dave
Posted by: steveg

Re: Went to Verizon's today - 04/19/14 09:29 AM

Plus, if you buy a mobile device for your father, you'll need a dada plan. grin
Posted by: yoyo52

Re: Went to Verizon's today - 04/19/14 10:14 AM

Just responding to Nana's post. If she wants to use an iPad more or less as she uses her computer, then she doesn't need a data plan for it any more than she would for the computer.

And dada? I didn't know Marcel had an iPad!
Posted by: John Rougeux

Re: Went to Verizon's today - 04/19/14 11:41 AM

I have AT&T. Just recently upgraded our data plan to 10GB/month for our 3 iPhones. Now our plan is cheaper..huh? oh well, who am I to complain!

I have an iPad without the 3G/LTE plan (just the plain WiFi model). I now use my iPhone's Personal Hotspot to let my iPad have access to the internet even if wifi is available. Much faster than wifi. And cheaper than getting the 3G enabled iPad.
Posted by: DLC

Re: Went to Verizon's today - 04/19/14 12:41 PM

Aye- chihuahua !! . . . Go back to your room !! tongue

laugh
Posted by: Celandine

Re: Went to Verizon's today - 04/19/14 02:46 PM

Please keep us updated on how Verizon treats you.

When I moved I went out of the Comcast Area, and
was forced into a choice between Time Warner &
Verizon. I'd already been "warned-off" Time Warner
so agreed to Verizon... FIOS is nice... but so far
I absolutely detest Verizon on many many levels.

Even so, we're over a year off contract with AT&T
and I was toying with the idea of moving to a
Verizon Mobile Account....butt.... smirk

Most specifically I've come to deplore getting the
deluge of SPAM via e-mail, phone, snail-mail and
even on the TV itself.

"DON'T CALL ME, I'LL CALL YOU (if & when I need you)"
Posted by: yoyo52

Re: Went to Verizon's today - 04/19/14 03:16 PM

We used to have Verizon. I got so pissed with them that I left before our contract was up. That was something like 8 or 9 years ago, and I don't regret it at all.
Posted by: Celandine

Re: Went to Verizon's today - 04/19/14 06:12 PM


I genuinely trust your opinion
so thanx for the input.
I'll probably stay with AT&T
when we can afford another 2yr
commitment (we're still paying
the same rates w/no contract.

When we're prepared to commit,
there are 2 iPhone 4Gs' in our
future, I'm already outfitting it.
Posted by: yoyo52

Re: Went to Verizon's today - 04/19/14 09:03 PM

It was a never-ending run around, Cel. To hell with that!
Posted by: Celandine

Re: Went to Verizon's today - 04/20/14 12:38 AM

Originally Posted By: yoyo52
It was a never-ending run around, Cel. To hell with that!


Aw, Crumbs! frown

You mean it ain't likely to get any better?

I was hoping the stuff I've been mucking through
was finally resolved, but it's been reoccurring
every month since January no matter how many
reassurances that it had been resolved.

The month before this time I threatened to take
the mater to the Better Business Borough...
when the same thing happened for the 5th time,
last week, I resolved to make good on my threat,
but First CHECKED The BBB for PRIOR COMPLAINTS.

frown

There are so many complaints already filed that
it was like going to the bakery on Easter morning,
"...TAKE A NUMBER..." frown -aw crumbs

btw
who ever heard of A TWO YEAR COMMITMENT to a Cable Provider?
...shoulda smelt a rat right off... but what was my choice?

They also "Up-Sold Me" on an INTERNAL WIRING INSURANCE PLAN
(presumably for The GIANT BLINKING BOX On my Wall)
by WARNING Me that they charged $90 for the First 1/2 Hour
((..and it only gets worser..)) should they need to come out..


Last time I spoke to them, I demanded to speak to a
Supervisor (rather than yell at some poor schmuck just
doing his job) and accused the Supervisor of not only
"Committing EXTORTION ..but of Running A PROTECTION
RACKET AS WELL!" cry


*cue Nana larfing at me again frown
( j/k, Nana.. your larfy smiley was funny)
*apologies for hijacking the thread... 'carry-on'... blush
Posted by: steveg

Re: Went to Verizon's today - 04/20/14 03:46 AM

I did the same thing in NYC back when Verizon was still "Hell Atlantic." Their DSL service was a comedy of errors, and the day Time-Warner introduced Roadrunner in the city, I jumped. They tried to get me for the ETF, but I referred them to my lengthy service record, and that was the end of their collection efforts.
Posted by: Celandine

Re: Went to Verizon's today - 04/20/14 07:55 AM


add 2

It was too complicated (more so than necessary)
to get into @ 3:30AM... but GET THIS... smirk

When I moved fro the Comcast Triple Play Package
to the Verizon Triple Play Package, part of the
deal was adding VOICE (a land-line) that would
actually LOWER the cost of Internet & Cable TV.

As an added inducement, they promised to "PORT"
my existing # to my new Verizon Server. cool

(...here's where it goes all oblong... smirk )

Less than a month into the new service, I get one
of what I've come to know as ONE-OF-MANY e-mails...
...claiming that I HAD REQUESTED The Service To Be
Cancelled ...along with Instructions for returning
all my equipment... and the obligatory $240.00 FEE
for EARLY CANCELLATION. shocked -wtf?

Upon contacting them (a length-process in itself)
I was informed that I had cancelled the VOICE Option
thereby cancelling the Triple Play DISCOUNT--- ALONG
WITH All the OTHER DISCOUNTS offered as inducements
for "Going VERIZON"... smile

Wait For It...it gets better... smirk

This turn of events automatically jumped my payments
from $169 per Month to $278 per Month... For the NEXT
2 YEARS Of My Contract! and let's not forget losing
all of the FIRST MONTH & A HALF First Payment PLUS
INSTALLATION FEE!

...PLUS... the $240 if I decided to drop their service,
and GO WITHOUT CABLE TV & INTERNET since they are the
SOLE CABLE PROVIDER In Bergen County.

OK.. long-story-short

After weeks of ye olde runaround...

I was told that the problem lies in their claim
THAT "SOMEONE HAD 'SLAMMED' MY PHONE NUMBER"(which means
another company had put in a request for use of MY PHONE #
that "by LAW" Verizon is obligated to "RELEASE" to them...
REGARDLESS Of ANY PERMISSION (Or LACK THEREOF) From ME!

After more calls, someone took pity on my situation and
told me which company had allegedly "SLAMMED" my Number.
they claimed it was Comcast... and that it was "up to me"
to contact Comcast and re-re-request the # be ported back
to Verizon... or otherwise live with the situation...

One 5 min. call to Comcast was all it took for them to
put a Nation Wide Search on the Number... which turned
out to NOW BELONG TO VERIZON. mad -wtf?

Oh it gets even BETTER (hoping Mr.B is following this)

I STILL had to PAY The Bogus Bill or have it turned over
to Collections (plus plus plus) and wait an entire month
just to see if they could get back the number... and
FORGET all the Lost Promotionals grin -sorry 'bout dat

cry so far I've been thu this 5 TIMES Already since JANUARY! WTF?

Last week (when I spoke with the Supervisor) I agreed to
SIMPLY CHANGE THE PHONE NUMBER rather than deal with this.

---now back to yoyo's opinion + my reaction
Posted by: yoyo52

Re: Went to Verizon's today - 04/20/14 08:16 AM

That sounds much like my experience with Verizon, Cel. Never ever ever again.
Posted by: steveg

Re: Went to Verizon's today - 04/20/14 08:17 AM

It's called competition my man. I've had AT&T Wireless since 1997 — and except for being constantly pestered a/b Uverse, I've been pretty satisfied. And now with them being assaulted by all the other carriers, they've gotten real aggressive with their pricing. I have a 2-gig (more than I need, really) data plan for two phones and my bill is now well under $100/mo — nearly $55/mo. less than it was a year ago!
Posted by: Celandine

Re: Went to Verizon's today - 04/20/14 08:38 AM


OK, that tore it...
...I'm staying with AT&T.

They have towers aprox. every 2 miles here.
I've never experienced a Dropt Call* since 2005.

(*except from other callers ((mostly T*Mobile)) )
Posted by: Nana

Re: Went to Verizon's today - 04/20/14 12:01 PM

Celandine,

Approximately 3 yrs ago when I had a problem w/Verizon FIOS that apparently a "supervisor" seemed to be giving me the run-a-round (like you I was calling all over the damn place) I decided to snail mail a letter to the corporate office that handled N.J.
John Hoey
Vice President
One Verizon Way
Basking Ridge, NJ 07920-1097
john.p.hoey@verizon.com
ph: 908-559-4760

Four days after I snail mailed the letter, I received a phone call from the VP himself!!! shocked
My issue was resolved immediately (bill was never the same amt monthly. Kept going up & up UNDER CONTRACT). The person that the VP assigned my case to was named Robin (female). For my aggravation, I got all the premium movie channels for free - HBO, Showtime, Starz, etc. plus a $10 good customer deduction each month for the rest of my 2 yr contract. I to had the Triple Play Package.
Posted by: DLC

Re: Went to Verizon's today - 04/20/14 12:03 PM

I hope we start seeing wireless rates and costs drop, much like the did in the early 1980's with long distance bills !! eek

I just restructured from ~$225 down to about $180 (taxes incl.) for 4 phones… still carrying my sons. grin
Posted by: Nana

Re: Went to Verizon's today - 04/20/14 12:04 PM

Originally Posted By: yoyo52
iPads and iPhones both can connect to the web via a wireless router, so if you're going to use the iPad at home, and you have a wireless router there, then you don't need a data plan. If you don't have a data plan, though, then you can't get on the web when you're going mobile, unless you're in a free wireless connection point, like at Starbucks, for instance. Texting is charged as a separate category, and you can get a texting package without having a data plan. on iPhones and iPad, though you can use the Messages app as a texting resource, and it works fine without a data plan or a texting package if you're on your wireless network.

Very helpful info. THANK YOU!!!!
Much clearer than Apple's on iPad website.
Posted by: Celandine

Re: Went to Verizon's today - 04/20/14 03:32 PM

WTHell, It's worth a go... grin

What I wanted as compensation was access to
A FREE SEASON of Aussey Rules Football (Footie)
I'd initially picked up the FOX Sports Package
just to get it... only to find out that it's on
FOX 2 ('er sumpthin') frown

I'd need to pay An Additional $20 per MONTH just
to watch one 3 hour game per week! F'dat Noise! mad

Toss that in, and I'll stick... but I'm still
planning to contact Comcast cometh Monday Morning
to ascertain that they don't cover Bergen County.