Let me adopt some kids so I can jump in on this...

Posted by: Nana

Let me adopt some kids so I can jump in on this... - 01/15/14 12:14 PM

Oh wait.... I have a teenage grandson. whistle

Apple will refund at least $32.5M in app case

Jan 15, 2:17 PM (ET)

By JENNIFER C. KERR

WASHINGTON (AP) - Apple will refund at least $32.5 million to consumers to settle a federal case involving purchases that kids made without their parents' permission while playing on mobile apps, the government announced Wednesday.

The Federal Trade Commission said Apple will make full refunds for any such in-app purchases made by kids using mobile phones and other devices, and incurring charges by accident or without parents' permission.

Apple will have to change its billing practices to make it more obvious that an actual purchase is taking place during the course of the game or app.

The commission said it had received tens of thousands of complaints about unauthorized charges.

Edith Ramirez, the agency's head, said the settlement involves mobile apps and charges racked up when kids bought things such as virtual currency or dragon food. In some cases, Ramirez said, charges ran into the hundreds and even thousands of dollars.

One parent told the FTC that her daughter had spent $2,600 in "Tap Pet Hotel," a game in which kids can build their own pet hotel. The game is free to download and play but involves in-app purchases where kids buy treats and coins for their pets.

Others consumers reported unauthorized purchases by children totaling more than $500 in the apps "Dragon Story" and "Tiny Zoo Friends."

"You cannot charge consumers for purchases they did not authorize," Ramirez said.

According to FTC complaint, when parents entered their password while a child played a game, Apple did not make it clear that that they unwittingly may be buying something in the game the child had clicked on, such as a chest of gems or treats for a virtual pet.

Parents also were not told, the FTC said, that entering their password opened a 15-minute window in which kids could make unlimited purchases without any further action by an adult.

Apple will have until Mar. 31 to come up with a billing system that ensures the company obtains consumers' informed consent before billing them for in-app purchases.

The $32.5 million payout is a minimum. As part of the settlement, Apple must pay full refunds to consumers for kids' unauthorized purchases, so that figure could climb. If it doesn't rise to $32.5 million, the difference would be paid to the FTC, Ramirez said.

Apple is the world's most valued company as measured by market capitalization.


http://apnews.myway.com//article/20140115/DABBDTG01.html
Posted by: DLC

Re: Let me adopt some kids so I can jump in on this... - 01/16/14 04:58 PM

IF you do, Steve Jobs will pay a visit to your house !!

YOU DO NOT want to be home !! laugh
Posted by: NucleusG4

Re: Let me adopt some kids so I can jump in on this... - 01/16/14 05:55 PM

My 5 yr old daughter made in-app purchase of about 4.00 this past week. I couldn't identify how exactly... but it's clear now... she has a 15 minute window. I need to log out right after.
Posted by: Nana

Re: Let me adopt some kids so I can jump in on this... - 01/17/14 08:00 AM

Originally Posted By: NucleusG4
My 5 yr old daughter made in-app purchase of about 4.00 this past week. I couldn't identify how exactly... but it's clear now... she has a 15 minute window. I need to log out right after.

If at 5 she knows how to "order" stuff, you can bet your bottom dollar she knows your pw & Apple ID too. laugh
Posted by: Nana

Re: Let me adopt some kids so I can jump in on this... - 01/17/14 08:02 AM

Originally Posted By: DLC
IF you do, Steve Jobs will pay a visit to your house !!

YOU DO NOT want to be home !! laugh


**peeping from behind my blinds**
Posted by: Jim_

Re: Let me adopt some kids so I can jump in on this... - 01/17/14 09:07 AM

Originally Posted By: NucleusG4
My 5 yr old daughter made in-app purchase of about 4.00 this past week. I couldn't identify how exactly... but it's clear now... she has a 15 minute window. I need to log out right after.
So in other words you plugged your password in so she could download the game, then within that 15 minute window she did an in app purchase ? I guess what I'm getting at is I don't know how you could log off of that, you probably have to turn the phone off and back on or something or wait 15 minutes.
Quote:
Apple will have to change its billing practices to make it more obvious that an actual purchase is taking place during the course of the game or app.
I see that all the time, I always thought it was kind of shady for Apple to do that.
Posted by: NucleusG4

Re: Let me adopt some kids so I can jump in on this... - 01/17/14 09:46 AM

Yes.. that is my guess. I bought something and then she played the game and bought something in-game. Cycling the phone would be the trick.
Of course, that should only be necessary for a short while since Apple has been ordered to "fix" that.