Steve Jobs and customer service.

Posted by: Jim_

Steve Jobs and customer service. - 11/22/11 08:37 AM

I knew that he fielded some calls but it seems that he did quite a few.
Posted by: MacGizmo

Re: Steve Jobs and customer service. - 11/22/11 09:17 AM

I suspect that when you get the status that Steve had, it probably feels good to communicate with customer - even when you're a rude prick.
Posted by: Nana

Re: Steve Jobs and customer service. - 11/22/11 11:32 AM

"Hi Scott, this is Steve," Steckley recalled hearing from the other end of the phone.

"Steve Jobs?" he asked.

"Yeah," Jobs said. "I just wanted to apologize for your incredibly long wait. It's really nobody's fault. It's just one of those things."
laugh
Posted by: musicalmarv7

Re: Steve Jobs and customer service. - 11/24/11 02:50 AM

That rude prick was respected all over the world.
Posted by: MacGizmo

Re: Steve Jobs and customer service. - 11/24/11 08:41 AM

Originally Posted By: musicalmarv7
That rude prick was respected all over the world.
What's your point?
Posted by: musicalmarv7

Re: Steve Jobs and customer service. - 11/25/11 03:44 AM

My point have some respect for the dead. I was brought up like that to respect everyone.