Trial license expiring?

Posted by: John Wallace

Trial license expiring? - 01/20/10 08:42 AM

Now X has a 30-day free trial. At the end of that time the software cannot be used until after a license is purchased. (If you have already purchased a license, and are seeing a message saying your trial will expire, please read #1 below.)

Before the software expires you will begin to see a window that tells you the expiration date. You may be seeing this window for one of two reasons:

#1. For some users this happens because they have purchased a license but have multiple accounts. For example, they purchased using joeschmoe@aol.com but are currently logging in using their j_schmoe@gmail.com account. In that case we merge their information so that j_schmoe@gmail.com also has the purchased license. After that they can log in from either account without getting that message. If you have purchased a license and are receiving that message, you can either send me a private message telling me your email accounts, or send an email to registration@nowsoftware.com. We will then adjust our records and the next time you start Now X that message will go away.

#2. For some users this happens because they have not yet purchased a license and their 30-day trial period is set to expire. If that's the case, you can purchase a license by going to http://www.nowsoftware.com/store/ or by calling us at 800-344-9160 or 614-413-4000.