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#638541 - 04/11/16 04:36 AM Unwanted Mailbox?
Acumowchek Offline
Is this thing on?

Registered: 12/30/07
Posts: 4208
Loc: Petaluma, CA
I just noticed a Mailbox located on the sidebar of my work account.
I did not add this, and it says I can't delete it.
What in the world is this, and how did it get there?

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#638546 - 04/11/16 10:39 AM Re: Unwanted Mailbox? [Re: Acumowchek]
NucleusG4 Offline
Master•Blaster

Registered: 04/20/02
Posts: 12486
Loc: Miami, Fl.
Found this:

https://discussions.apple.com/thread/4481820?tstart=0
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#638547 - 04/11/16 12:10 PM Re: Unwanted Mailbox? [Re: Acumowchek]
Reboot Offline

Muhahahaha

Registered: 04/22/02
Posts: 15076
Loc: Columbus OH
Carnac the Magnificent has tried, but he can't figure out what version of OS X you're running or if it's IMAP or POP.

If you're using the junk mail filter try turning it off then quit and restart mail for starters.
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#638551 - 04/11/16 01:50 PM Re: Unwanted Mailbox? [Re: Reboot]
Acumowchek Offline
Is this thing on?

Registered: 12/30/07
Posts: 4208
Loc: Petaluma, CA
Thanks David, I'll give it a read,

Oh, Mighty Carnac, I'm running the latest and greatest, of course. wink
OS X 10.11.4 with IMAP Mail. The mail accounts are hosted through a company called Sage.

Thanks for the help.

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#638552 - 04/11/16 04:56 PM Re: Unwanted Mailbox? [Re: Acumowchek]
Reboot Offline

Muhahahaha

Registered: 04/22/02
Posts: 15076
Loc: Columbus OH
That link is about setting spamassassin up on OS X server, but it leads in the right direction.

Maybe the provider has changed their filters and it's in a learning phase.

You never replied cry but if you tried turning Junk Mail off on your machine and it's still there and you can't delete it I'd say just give it some time, Sage will probably fix it.
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#638553 - 04/11/16 05:19 PM Re: Unwanted Mailbox? [Re: Reboot]
Acumowchek Offline
Is this thing on?

Registered: 12/30/07
Posts: 4208
Loc: Petaluma, CA
I'm sorry, had to take care of business first.
Yes, I tried turning off the junk filter, but it didn't work.
I called Sage, and (hopefully) they will return my call soon.
I'll let you know…

Thanks, Jim.

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#638560 - 04/12/16 02:47 AM Re: Unwanted Mailbox? [Re: Acumowchek]
Acumowchek Offline
Is this thing on?

Registered: 12/30/07
Posts: 4208
Loc: Petaluma, CA
Update: No answer from Sage. tongue

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#638562 - 04/12/16 03:51 AM Re: Unwanted Mailbox? [Re: Acumowchek]
Reboot Offline

Muhahahaha

Registered: 04/22/02
Posts: 15076
Loc: Columbus OH
Give it a few days. Probably just disappear.
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#638568 - 04/12/16 02:38 PM Re: Unwanted Mailbox? [Re: Reboot]
Acumowchek Offline
Is this thing on?

Registered: 12/30/07
Posts: 4208
Loc: Petaluma, CA
Yeah… It doesn't appear to be anything to worry about. (Famous last words). wink

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