I have CrashPlan at home and love it. Carbonite has been bugging a customer of mine to renew their contract, it's up Aug 31. Recently we had to download from Carbonite due to a Server RAID taking a dump and taking all of the drives with it. It took over 6 days to download 90G from Carbonite.
The moral of the story is to test out your backup before you need it.
Here is the email I sent back to Carbonite;
Actually our contract is up in a week and we are switching to CrashPlan for our Windows Server. It took over 6 days to download 90G from Carbonite. Totally unacceptable for what is supposed to be business support. I understand that we could have got a recovery drive, for a fee, but with the weekend being involved I was told it could take 4 business days or longer to receive it, which put it back to 6 days or more to get our data back. Unacceptable again.
After that I decided to test out CrashPlan. I uploaded our whole 150G to CrashPlan, in only 3 days. For a test I downloaded 36G from CrashPlan in a little over 12 hours. I figure 90G would take only a day and half at the most as compared to over 6 days from Carbonite. I did the same download test from CrashPlan on the weekend when things aren’t as busy and it took only 9 hours for 36G.
Also they are only $120 a year per computer for unlimited storage, the ability to back up every version of every file, forever, as compared to $500 for only 250G from Carbonite.
Unless someone can defend why we should stay with a service that is 4x as expensive, 5x slower, and has limited storage, you can close this case.
BTW the $120 a month is for a business plan, I pay $60 a year for my home computer.
Also CrashPlan is all Mac based. They have nary a Windows machine on site except for test purposes.
BTW I meant it's $120 a year for business CrashPlan per computer, not per month.
They have one computer for accounting and the time clock, which is only a few gigs of data necessary to back up, so instead of paying for that one computer we just back that one up to a folder on the CrashPlan computer.
Not sure I understand what you're getting at. They will back up your whole computer, any attached drives.
It's not meant to be like a bootable SuperDuper clone. They don't backup system files except for the choice of the Library and Applications folders on the top level. It doesn't select any files in those by default, but lets you pick and choose what you want to backup out of them.
I was getting at the fact they will back up unlimited data from 1 computer. What's to stop a company from attaching endless drives and uploading 50 TBs?
Common sense? I'd bet you're not the first to think of that.
They will send a seed drive for you to copy all of your files to and send back to them. It's $125 for a 1TB drive. They will not allow you to seed anymore than 1TB. The rest you must upload.
It took us 3 days to upload 150G with an 8M upload. That's about 20 days for 1TB. That comes out to 142 weeks for 50TB. Also it is saturating your upload bandwidth during that time on top of backing up changes as it goes. It does use a compression upload scheme of course.
It is a very efficient system, for example, if you move/duplicate a 5G file, or a big folder, it's not going to re-copy all of the files. It uses a checksum on each file to just reindex where it was moved or copied to.
I've spent a lot of phone time with their techs, they are very helpful. Or maybe I just speak their language or something.
Again, they are Mac based.
You can throw files away, but as long as you never remove them from the CP Save settings, they keep them forever. I have a customer just recently that went back on some files he had deleted some time in the last year and got them back.
For a test I moved the 900 items of crap in my Downloads folder, which needs clearing out anyway, to a new folder. CP took only about 50 min to re-parse and reindex 16G. Like I mentioned it is very efficient, it doesn't re-upload, via checksum, if it's already up there.
It is also a forever storage. Carbonite only keeps the most recent versions of files. In the email I got back from them it explicitly states we are not an archive backup, we are a current disaster recovery. (And a slo mo of for that.)
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