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Otterbox fail #612118 02/12/14 04:43 PM
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John Rougeux Offline OP
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Thought these things were indestructible?? The case is but did not protect the phone. Puppy knocked it out of my son's hand onto laminate, about 4 foot drop.

in the case:

The phone

Re: Otterbox fail [Re: John Rougeux] #612119 02/12/14 05:02 PM
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MacBozo Offline
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Did it land flat, face down?


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Re: Otterbox fail [Re: John Rougeux] #612120 02/12/14 05:11 PM
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NucleusG4 Offline
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The good news is that it's probably just the glass and Apple will replace for $35.00 while you wait.

Re: Otterbox fail [Re: MacBozo] #612123 02/12/14 05:27 PM
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John Rougeux Offline OP
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Michael, I don't know.

NG4, are you sure? Someone told me $150

Re: Otterbox fail [Re: John Rougeux] #612129 02/12/14 07:03 PM
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Reboot Offline
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It will probably be around $150. The back glass is probably $35 but not the front. The phone needs to be pretty much totally taken apart.

I see it can be done locally here for $70 by a third party.

If you look on youtube you'll see it's quit a project to DIY. DIY will void the warranty too, I don't know if a third party doing it will, probably so though.

I read where if you ask really nice they may sell you AppleCare+ for $99, then use one of two instances of the $49 fix, leaving you with one $49 fix left, and costing $149 total.

Re: Otterbox fail [Re: Reboot] #612131 02/12/14 08:06 PM
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NucleusG4 Offline
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Oh.. yeah.. if this a iP4 and it's the front then they have to take off back glass, pull inards, and then get to the front glass.


Re: Otterbox fail [Re: NucleusG4] #612132 02/12/14 08:12 PM
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Is this phone a 4 or 4s?

Re: Otterbox fail [Re: John Rougeux] #612134 02/12/14 09:12 PM
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John Rougeux Offline OP
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4s

Re: Otterbox fail [Re: John Rougeux] #612135 02/12/14 11:30 PM
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NucleusG4 Offline
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4 and 4s were the only ones that necessitated going thru the back to get to the front. I guess that's why they changed it at the 5.
I guess $150.00 is the right answer then.

Re: Otterbox fail [Re: John Rougeux] #612160 02/13/14 11:36 AM
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steveg Offline
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Take it out of the puppy's allowance. shocked


Re: Otterbox fail [Re: John Rougeux] #612171 02/13/14 02:46 PM
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MacBozo Offline
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Got an iClinic nearby? They are Apple certified and are very reasonable. My iPhone4 screen repair was $90 there. They also have reduced rates for returning customers with the same phone if it happens again.


[Linked Image from dl.dropbox.com]
Re: Otterbox fail [Re: MacBozo] #612208 02/13/14 11:48 PM
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John Rougeux Offline OP
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Originally Posted By: MacBozo
Got an iClinic nearby? They are Apple certified and are very reasonable. My iPhone4 screen repair was $90 there. They also have reduced rates for returning customers with the same phone if it happens again.


There are only 2 iclinics and they are both in FL

Re: Otterbox fail [Re: John Rougeux] #612216 02/14/14 04:36 AM
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I'm sure the iClinic is not a chain, but if you shop around your area you may find a place that is "blessed" by the mighty Apple, AASP, Apple Authorized Service Provider, that will do it cheaper than a Genius.

Then again if your contract is up pony up a few bucks more than a repair for a 5s. The 4 was discontinued 3.5 years ago. The 5s is many time times faster better screen resolution camera improvement 4 year newer technology. Serious IMHO.

Re: Otterbox fail [Re: John Rougeux] #612217 02/14/14 04:43 AM
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BTW, the Otterbox fail was an anomaly. May have hit perfectly flat to make the glass flex and crack. Physics, momentum, and gravity thing. That's probably why Michael asked about how it landed.

Re: Otterbox fail [Re: John Rougeux] #612227 02/14/14 11:18 AM
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John Rougeux Offline OP
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Yeah, been looking. Got a lead on a friend of my brother's that will do it for $80.

Ponying up for a new phone is $$. We usually sell the phone that's due for the upgrade at the price of a new one ($200) so out of pocket expenses are minimal.

Re: Otterbox fail [Re: John Rougeux] #612230 02/14/14 12:21 PM
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NucleusG4 Offline
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4s 16 GB working with cracked glass sells on Ebay for approx. $100-170
8 GB $80-125

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