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Otterbox fail #612118 02/12/14 04:43 PM
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John Rougeux Offline OP
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Thought these things were indestructible?? The case is but did not protect the phone. Puppy knocked it out of my son's hand onto laminate, about 4 foot drop.

in the case:

The phone

Re: Otterbox fail [Re: John Rougeux] #612119 02/12/14 05:02 PM
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MacBozo Offline
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Did it land flat, face down?


Re: Otterbox fail [Re: John Rougeux] #612120 02/12/14 05:11 PM
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NucleusG4 Offline
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The good news is that it's probably just the glass and Apple will replace for $35.00 while you wait.

Re: Otterbox fail [Re: MacBozo] #612123 02/12/14 05:27 PM
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John Rougeux Offline OP
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Michael, I don't know.

NG4, are you sure? Someone told me $150

Re: Otterbox fail [Re: John Rougeux] #612129 02/12/14 07:03 PM
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Reboot Online Content
Muhahahaha
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It will probably be around $150. The back glass is probably $35 but not the front. The phone needs to be pretty much totally taken apart.

I see it can be done locally here for $70 by a third party.

If you look on youtube you'll see it's quit a project to DIY. DIY will void the warranty too, I don't know if a third party doing it will, probably so though.

I read where if you ask really nice they may sell you AppleCare+ for $99, then use one of two instances of the $49 fix, leaving you with one $49 fix left, and costing $149 total.

Re: Otterbox fail [Re: Reboot] #612131 02/12/14 08:06 PM
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NucleusG4 Offline
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Oh.. yeah.. if this a iP4 and it's the front then they have to take off back glass, pull inards, and then get to the front glass.


Re: Otterbox fail [Re: NucleusG4] #612132 02/12/14 08:12 PM
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Is this phone a 4 or 4s?

Re: Otterbox fail [Re: John Rougeux] #612134 02/12/14 09:12 PM
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John Rougeux Offline OP
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4s

Re: Otterbox fail [Re: John Rougeux] #612135 02/12/14 11:30 PM
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NucleusG4 Offline
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4 and 4s were the only ones that necessitated going thru the back to get to the front. I guess that's why they changed it at the 5.
I guess $150.00 is the right answer then.

Re: Otterbox fail [Re: John Rougeux] #612160 02/13/14 11:36 AM
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steveg Offline
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Take it out of the puppy's allowance. shocked


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