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iTunes 11 "loses" my iPad/iphone #608274 12/09/13 04:52 PM
Joined: Nov 2008
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John Rougeux Offline OP
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Running 11.1.3, and it did it before when 11 came out I think, whenever I hook up my iPad or iPhone and after I select music, movies, tv shows to put on the iPad/iPhone, it looks for the device but then can't find it. It's shown under Devices and even when I select the device, it shows everything about it, but it just loses it when I select Sync.

I have to then quit iTunes...but wait, iTunes says it stopped responding when I right click on the icon in the dock. So I have to force quit it. Which happens wayyyyy too much lately.

When I restart iTunes, it works fine, recognizing the devices and syncs. But that only lasts for probably a couple of days, never really kept track, but it's not that long.

Any ideas? trash the sync prefs?

Re: iTunes 11 "loses" my iPad/iphone [Re: John Rougeux] #608283 12/09/13 06:21 PM
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Reboot Online Content
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First let's try deleting the iTunes app, and downloading the 11.1.3 installer and running it.

Re: iTunes 11 "loses" my iPad/iphone [Re: John Rougeux] #608303 12/09/13 10:11 PM
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John Rougeux Offline OP
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Using Appzapper, the whole thing is now deleted. Downloading iTunes now.

Re: iTunes 11 "loses" my iPad/iphone [Re: John Rougeux] #608307 12/09/13 10:19 PM
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John Rougeux Offline OP
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Got it installed, but won't be able to report any problems until a few days...that's how long it usually took for them to appear before.

Re: iTunes 11 "loses" my iPad/iphone [Re: John Rougeux] #608333 12/10/13 03:14 AM
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John Rougeux Offline OP
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Well, I didn't delete the items in the trash, so now it won't delete the pList because it's in use...even after quitting iTunes. Secure deletion did it. So now I just wait.

Re: iTunes 11 "loses" my iPad/iphone [Re: John Rougeux] #608344 12/10/13 04:35 AM
Joined: Apr 2002
Posts: 15,090
Reboot Online Content
Muhahahaha
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Originally Posted By: John Rougeux
Well, I didn't delete the items in the trash, so now it won't delete the pList because it's in use...even after quitting iTunes. Secure deletion did it. So now I just wait.
Should have just logged out if something is in use rather than getting a bigger hammer. smirk


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