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You are not logged in. [Log In] AppleCentral » Forums » General Discussion » Site Feedback & Issues » New Sign-Up/Log-In Issues
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#595974 - 06/05/13 08:30 PM New Sign-Up/Log-In Issues
Celandine Offline
Madame Flutterbye

Registered: 01/18/04
Posts: 19514
Loc: SopranoLand
.
It's come to my attention that a few acquaintances
of mine tried to join our forum but were unable to
either log-in or create a new account using older
versions of FireFox and Tiger(10.4?) on older Macs
that can no longer be updated.

Both dumped their Forum Cookies but not the cache,
Opera and Firefox are a No-Go, but one member was
able to finally sign in using Safari.

They were also not able to retrieve New/Temporary
Passwords using newer e-mail addresses.

Is there a known issue using older versions of
everyone's favorite (default) Browser?

Or is it perhaps blocked as part of our SPAM FILTER?

...or...?

Can you please advise or help?

. . .
_________________________

____


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#595975 - 06/05/13 09:07 PM Re: New Sign-Up/Log-In Issues [Re: Celandine]
Reboot Online   content

Muhahahaha

Registered: 04/22/02
Posts: 15046
Loc: Columbus OH
Originally Posted By: Celandine
It's come to my attention that a few acquaintances
of mine tried to join our forum but were unable to
either log-in or create a new account using older
versions of FireFox and Tiger(10.4?) on older Macs
that can no longer be updated.

...snip...

They were also not able to retrieve New/Temporary
Passwords using newer e-mail addresses.
Exactly what happened? That's a little vague. Error messages etc? Did they receive an email reset link or did it error out when requesting a new password?


Edited by Jim_ (06/05/13 09:11 PM)
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#595977 - 06/05/13 09:22 PM Re: New Sign-Up/Log-In Issues [Re: Reboot]
Celandine Offline
Madame Flutterbye

Registered: 01/18/04
Posts: 19514
Loc: SopranoLand

Doano the details. frown
Doano the right questions to ask.
Difficult to get in direct contact with
anyone except when they kinda' do a fly by.

but I'll do what I can to relay messages.

#1 : Does the member have to use the Same E-Mail
Address that they'd signed up with years ago? or
will will it go to a more recent one if they can
get as far as a Re-Set Request?
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#595979 - 06/05/13 11:10 PM Re: New Sign-Up/Log-In Issues [Re: Celandine]
Reboot Online   content

Muhahahaha

Registered: 04/22/02
Posts: 15046
Loc: Columbus OH
I can change what's called the real email address, but I can't change the registration address, nor can I do a send password.

Will have to wait for Neil to check in on this.
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#595986 - 06/06/13 02:19 AM Re: New Sign-Up/Log-In Issues [Re: Reboot]
Celandine Offline
Madame Flutterbye

Registered: 01/18/04
Posts: 19514
Loc: SopranoLand
Quote:
When I attempt to sign in with last known account name and password I get the message User name not known.. So if I try and register the same name or any name .. all that changes when the page reloads is that it highlights whatever username I try and register in a red box. Nothing else.. no explanations, messages or emails.
_________________________

____


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#595989 - 06/06/13 03:03 AM Re: New Sign-Up/Log-In Issues [Re: Celandine]
Reboot Online   content

Muhahahaha

Registered: 04/22/02
Posts: 15046
Loc: Columbus OH
Can she make a new account with that account name they say is not known?

PM me the account name, or post it here.
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AppleCentral Trivia

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#596000 - 06/06/13 04:37 AM Re: New Sign-Up/Log-In Issues [Re: Reboot]
neil Offline

Neil Ticktin

Registered: 06/05/08
Posts: 1189
Loc: Westlake Village, CA
Just wanted you guys to know that I saw this thread -- but haven't digested it yet. Stay tuned.
Thanks!

Neil
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Editor-in-Chief/Publisher
MacTech: Magazine, iPad, Web, and Live Events
Check out: MacNews | Mac Community Search | MacTech on iPad!

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#596028 - 06/07/13 12:55 AM Re: New Sign-Up/Log-In Issues [Re: neil]
Celandine Offline
Madame Flutterbye

Registered: 01/18/04
Posts: 19514
Loc: SopranoLand

My concern is also how many other members
may have tried to return, but having no
contacts, were forced to give up trying. frown
_________________________

____


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#596444 - 06/13/13 10:18 PM Re: New Sign-Up/Log-In Issues [Re: neil]
Celandine Offline
Madame Flutterbye

Registered: 01/18/04
Posts: 19514
Loc: SopranoLand
Originally Posted By: neil
Just wanted you guys to know that I saw this thread -- but haven't digested it yet. Stay tuned.
Thanks!

Neil


Have you had time to digest yet?
_________________________

____


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#597956 - 07/09/13 04:56 PM Re: New Sign-Up/Log-In Issues [Re: Celandine]
neil Offline

Neil Ticktin

Registered: 06/05/08
Posts: 1189
Loc: Westlake Village, CA
I wish.
_________________________
Neil Ticktin
Editor-in-Chief/Publisher
MacTech: Magazine, iPad, Web, and Live Events
Check out: MacNews | Mac Community Search | MacTech on iPad!

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