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#595974 - 06/05/13 01:30 PM New Sign-Up/Log-In Issues
Celandine Registered: 01/18/04 Posts: 13842 Loc: SopranoLand	. It's come to my attention that a few acquaintances of mine tried to join our forum but were unable to either log-in or create a new account using older versions of FireFox and Tiger(10.4?) on older Macs that can no longer be updated. Both dumped their Forum Cookies but not the cache, Opera and Firefox are a No-Go, but one member was able to finally sign in using Safari. They were also not able to retrieve New/Temporary Passwords using newer e-mail addresses. Is there a known issue using older versions of everyone's favorite (default) Browser? Or is it perhaps blocked as part of our SPAM FILTER? ...or...? Can you please advise or help? . . . _________________________ . "...or am I a butterfly dreaming she's a woman?"
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#595975 - 06/05/13 02:07 PM Re: New Sign-Up/Log-In Issues [Re: Celandine]
Jim_ Number 9 Registered: 04/21/02 Posts: 12644 Loc: Columbus OH	Originally Posted By: Celandine It's come to my attention that a few acquaintances of mine tried to join our forum but were unable to either log-in or create a new account using older versions of FireFox and Tiger(10.4?) on older Macs that can no longer be updated. ...snip... They were also not able to retrieve New/Temporary Passwords using newer e-mail addresses. Exactly what happened? That's a little vague. Error messages etc? Did they receive an email reset link or did it error out when requesting a new password? Edited by Jim_ (06/05/13 02:11 PM) _________________________ AppleCentral Trivia MM-MCF Trivia Call the Doctor
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#595977 - 06/05/13 02:22 PM Re: New Sign-Up/Log-In Issues [Re: Jim_]
Celandine Registered: 01/18/04 Posts: 13842 Loc: SopranoLand	Doano the details. Doano the right questions to ask. Difficult to get in direct contact with anyone except when they kinda' do a fly by. but I'll do what I can to relay messages. #1 : Does the member have to use the Same E-Mail Address that they'd signed up with years ago? or will will it go to a more recent one if they can get as far as a Re-Set Request? _________________________ . "...or am I a butterfly dreaming she's a woman?"
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#595979 - 06/05/13 04:10 PM Re: New Sign-Up/Log-In Issues [Re: Celandine]
Jim_ Number 9 Registered: 04/21/02 Posts: 12644 Loc: Columbus OH	I can change what's called the real email address, but I can't change the registration address, nor can I do a send password. Will have to wait for Neil to check in on this. _________________________ AppleCentral Trivia MM-MCF Trivia Call the Doctor
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#595986 - 06/05/13 07:19 PM Re: New Sign-Up/Log-In Issues [Re: Jim_]
Celandine Registered: 01/18/04 Posts: 13842 Loc: SopranoLand	Quote: When I attempt to sign in with last known account name and password I get the message User name not known.. So if I try and register the same name or any name .. all that changes when the page reloads is that it highlights whatever username I try and register in a red box. Nothing else.. no explanations, messages or emails. _________________________ . "...or am I a butterfly dreaming she's a woman?"
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#595989 - 06/05/13 08:03 PM Re: New Sign-Up/Log-In Issues [Re: Celandine]
Jim_ Number 9 Registered: 04/21/02 Posts: 12644 Loc: Columbus OH	Can she make a new account with that account name they say is not known? PM me the account name, or post it here. _________________________ AppleCentral Trivia MM-MCF Trivia Call the Doctor
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#596000 - 06/05/13 09:37 PM Re: New Sign-Up/Log-In Issues [Re: Jim_]
neil Neil Ticktin Registered: 06/05/08 Posts: 1150 Loc: Westlake Village, CA	Just wanted you guys to know that I saw this thread -- but haven't digested it yet. Stay tuned. Thanks! Neil _________________________ Neil Ticktin Editor-in-Chief/Publisher MacTech: Magazine, iPad, Web, and Live Events Check out: MacNews \| Mac Community Search \| MacTech on iPad!
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#596028 - 06/06/13 05:55 PM Re: New Sign-Up/Log-In Issues [Re: neil]
Celandine Registered: 01/18/04 Posts: 13842 Loc: SopranoLand	My concern is also how many other members may have tried to return, but having no contacts, were forced to give up trying. _________________________ . "...or am I a butterfly dreaming she's a woman?"
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#596444 - 06/13/13 03:18 PM Re: New Sign-Up/Log-In Issues [Re: neil]
Celandine Registered: 01/18/04 Posts: 13842 Loc: SopranoLand	Originally Posted By: neil Just wanted you guys to know that I saw this thread -- but haven't digested it yet. Stay tuned. Thanks! Neil Have you had time to digest yet? _________________________ . "...or am I a butterfly dreaming she's a woman?"
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#597956 - 07/09/13 09:56 AM Re: New Sign-Up/Log-In Issues [Re: Celandine]
neil Neil Ticktin Registered: 06/05/08 Posts: 1150 Loc: Westlake Village, CA	I wish. _________________________ Neil Ticktin Editor-in-Chief/Publisher MacTech: Magazine, iPad, Web, and Live Events Check out: MacNews \| Mac Community Search \| MacTech on iPad!
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