Ever since the Adobe update of Pshop 13.0.3 (CS6), every 3rd or 4th launch starts with a window asking if I want to continue with my trial or buy the damned app. Well hellooooo, CS6 was bought and registered last September! But now I have to re-enter the serial # before I can get to my work.

So I just engaged an Adobe CSR via their chat feature and explained the problem. After giving him the proper ID and reg info, I get this:
I ask Vajid if this is a known issue that may be addressed in a forthcoming patch or update — and I get:
I ask him, if he's a support rep, why he can't answer my question. He replies:
So I thank him for his time and suggest he consider moving to the U.S to run for Congress!

Dont'cha just love automated tech support?!

Automated I can deal with. A doofus who can't think past a script is another matter.

Yuppers.

Might try this. Not the same error but check anyway to make sure you're calling home. It's got stuff for Win and Mac.

Maybe this?

I wonder if Deactivating from the Help menu then re-activating would work?

Fully uninstalling the whole suite and reinstalling may work.

HTH

Peggy

is equal to but not greater than...

Yeesh! Some of that looks like it was written by Vajid himself! But it does answer [sort of] my question a/b this being a known issue. It doesn't happen on every launch of every app in the suite. Mostly Pshop, and on every 3rd or 4th launch. I have a cool little app called iLicense (available via iTunes) that keeps all my software reg a click away, so finding and fee-entering the info is easy.

I'll probably give it a few more weeks to see if Adobe releases a fix because I really don't like messing around with all that deep system stuff. Even then, I'd probably opt for a fresh reinstall of the suite, as big of a PIA as that would be.

Bingo!

Bingo? I heard you old farts liked to play that game, but I always thought it was a cliché.

You're thinking of the headlines you write. >:p

Ba-da-dum-bum!!