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Huh? #586793 12/14/12 12:32 PM
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Click to enlarge...

I'm seeing this ONLY in Safari on my Mini — and on my MBP, but not under the icons. Not in Firefox Aurora or Google Chrome. I've check and confirmed language settings in system and Safari prefs, and iCloud settings. Have repaired permissions, restarted, cleared caches and history... No joy.

Any ideas?

Also, I've just enable PhotoStream on both Macs and my iPhone, so shouldn't I see that icon on the iCloud home page as well?


Re: Huh? [Re: steveg] #586794 12/14/12 12:53 PM
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Never mind that second question (PhotoStream icon). Found the answer.


Re: Huh? [Re: steveg] #586796 12/14/12 02:15 PM
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Acumowchek Offline
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Font conflict?
I've had a bad font do some wacky stuff with the system.

Re: Huh? [Re: Acumowchek] #586797 12/14/12 02:21 PM
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Nope. All fonts are good and no conflicts.


Re: Huh? [Re: steveg] #586798 12/14/12 02:34 PM
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Is this a new issue? Have you perhaps recently installed any software that may have also installed its own fonts?

I'm gonna guess you may have multiple versions of whatever font the app/system wants to use -- not *conflicting* fonts, mind you, just different versions =)

Re: Huh? [Re: steveg] #586799 12/14/12 03:08 PM
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Reboot Online Content
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Hmm.

Re: Huh? [Re: Reboot] #586801 12/14/12 03:55 PM
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Hmm indeed. File this one under "Go figure". That solved it. Now on to the MBP.

Guess I should've checked the Apple support pages first. But then, you'd be out of a job! grin

Reminds me of the time (back in the early 90's) I was having problems with my Amiga (no snickering, please). When I got to the service center with the machine, the problem was gone. The tech said, "Sometimes they just wanna go for a ride." laugh


Re: Huh? [Re: steveg] #586803 12/14/12 05:09 PM
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Acumowchek Offline
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There's just too many darned Helveticas out there…

Re: Huh? [Re: steveg] #586887 12/16/12 12:46 PM
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Unbelievable. It reverted again! WTF??? mad


Re: Huh? [Re: steveg] #586889 12/16/12 02:17 PM
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If the Safe Boot is what fixed it, you have some sort of font conflict. Safe Boot clears font caches.

Re: Huh? [Re: Reboot] #586890 12/16/12 02:42 PM
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I'll run Font Doctor again and re-inspect my active fonts in Suitcase. But it's odd that this occurs only in Safari and only in my iCloud front page.


Re: Huh? [Re: steveg] #586896 12/16/12 03:40 PM
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Ran FD again. It found a couple of duplicates (none of which would be associated with a website), which I moved. Plus I emptied the font caches. Did this on both machines. The MBP only displays the garbled text in the log-out link at the top right, but the text below the icons is ok. On the Mini, all text except my name is garbled.

Safe mode clears it out, but another restart screws up the text all over again. So I'm convinced this has more to do with Safari than anything else.


Re: Huh? [Re: steveg] #586898 12/16/12 05:42 PM
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Originally Posted By: steveg
I'll run Font Doctor again and re-inspect my active fonts in Suitcase. But it's odd that this occurs only in Safari and only in my iCloud front page.
Well you're odd too, but it's a Helvetica font conflict dood, I'm tellin' ya'.

Safe Boot not only clears font caches but it also turns off all non-Apple fonts, and stops third party stuff from loading, like Suitcase Fusion Core.

Set Suitcase to not start at startup, also see what fonts are located in Users/you/Library/Fonts and Library/Fonts. If there are any move them out, move them to folders so you can put them back if needed. Do a Safe Boot to clear caches. Reboot back to regular. See if the problem is still there. If so check in System/Library/Fonts and see if you have any non-Apple fonts in there. Make note of any Helveticas.

Download this, it will tell you what should be in System/Library/Fonts.

Here's a good linktoo. http://www.jklstudios.com/misc/osxfonts.html It explains how to remove protected fonts, ones the great Apple deems necessary and replace them with your own versions

Do a search on that page for 'Removing Helvetica, Helvetica Neue and Helvetica Light', it will take you to the directions for removing the Helveticas permanently. It says Leopards, but the next section covers Lions.

BTW it may not be a conflict between Helveticas, it may be a Helvetica that you activate that is corrupt in some way. I know, you ran FontDoctor, but I've found that FD is not 100% reliable, and I have found it to break fonts that it says it fixed.

It may also be a Font ID number conflict. The system is trying to use Helvetica #123456 (ex.) but that is pointing to something else.

Peggy

Re: Huh? [Re: Reboot] #586900 12/16/12 06:44 PM
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There's a lot of chatter a/b Helvetica in most of the threads I've been reading. I don't have Suitcase as a log-in item (Fusion 4 doesn't need to be running in the background the way older versions did). But I did see several mentions of clicking the "Stop Type Core" button in Suitcase preferences.

Since I have very limited need of any of the Helveticas in my work fonts folder, I'm going to start by deleting those sets and see what happens after another safe boot sequence. Only if that doesn't help will I try messing around with the steps outlined in those two guides. But having once experienced how font problems can bring a system down, I'll take those steps only as a last resort.

Wish me luck...


Re: Huh? [Re: steveg] #586901 12/16/12 06:50 PM
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Reboot Online Content
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Right, it's the Core that runs at startup, not the app itself.

Good Luck.

Re: Huh? [Re: Reboot] #586902 12/16/12 07:17 PM
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Who'd a thunk it? Seems to have worked. I didn't disable the Type Core, but I deleted all non-system Helvetica sets from Suitcase. Did the safe boot, which as we've already seen, works in the short term. The litmus test was to do a regular restart next, because that's when the problem returned. In fact, before restarting I opened up a few InDesign files to make sure all my needed fonts were loading — including a file that needed Helvetica Nue — and everything was ok. After the restart, the iCloud page text was as it should be in Safari (same as in Aurora and Chrome). Hopefully, I'll have the same result with the MBP.

Thanks for the guidance.


Re: Huh? [Re: steveg] #586907 12/16/12 08:03 PM
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Seems ok for now on the MBP. Will see if it sticks.


Re: Huh? [Re: steveg] #586909 12/16/12 08:50 PM
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Helvetica and HelveticaNue are both system fonts.

Re: Huh? [Re: steveg] #586910 12/16/12 08:55 PM
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BTW. Whadda ya mean who'd a thunk? I told you what the problem was.

You doubt me? mad

grin

Re: Huh? [Re: Reboot] #586911 12/16/12 09:08 PM
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I know that. But I had other Helvetica fonts in my work fonts set. Nue with a bazillion variation from ultra thin to extra black and from ultra condensed to expanded. Plus another regular Helvetica and a Helvetica Condensed. Been schlepping these fonts from one system to the next for a dozen years. Those are the sets I deleted from Suitcase.


Re: Huh? [Re: Reboot] #586912 12/16/12 09:09 PM
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Quote:
You doubt me? mad
Undoubtedly! laugh


Re: Huh? [Re: steveg] #586916 12/16/12 10:37 PM
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Do you have Helvetica Fractions? It's always been a problem.

Re: Huh? [Re: Reboot] #586918 12/16/12 11:11 PM
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steveg Offline OP
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Nope. Never had it. I see from The Google it has a tendency to misbehave. I had Helvetica, Helvetica Compressed, Helvetica Narrow, and in Helvetica Nue there were three families each of regular, condensed, and expanded. An embarrassment of Helveticas! grin All gone now and good riddance.


Re: Huh? [Re: steveg] #586920 12/16/12 11:20 PM
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Acumowchek Offline
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But I don't want to use Ariel mad
wink

Re: Huh? [Re: Acumowchek] #586937 12/17/12 02:08 PM
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Arial.

Re: Huh? [Re: NucleusG4] #586939 12/17/12 02:42 PM
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Acumowchek Offline
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Quote:
This post can no longer be edited because the maximum edit time has expired.


Damn!

Re: Huh? [Re: Acumowchek] #586940 12/17/12 02:52 PM
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Perhaps you had mermaids on your mind when you were typing.




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Re: Huh? [Re: Papa] #586942 12/17/12 04:52 PM
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yoyo52 Offline
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Nah, not mermaids--aerie sprites.



MACTECH ubi dolor ibi digitus
Re: Huh? [Re: yoyo52] #586949 12/17/12 06:32 PM
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Interesting but I think I will stick with Ariel.




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Re: Huh? [Re: Papa] #587003 12/18/12 09:12 PM
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For what it's worth, you don't have to delete the entire Helvetica font family, just the plain/book version (possibly bold too, but I've not run into that). Same goes for Helvetica Neue. This is a problem in any app that uses WebKit (Safari, Mail, Google Chrome, etc.). The weird thing is that it's not consistent. I run into the problem daily at work where I'm forced to use Google Chrome. The Helvetica fonts on many websites turn to gibberish, but Safari loads them fine. Disabling all Helvetica fonts in our font manager fixes the problem.


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Re: Huh? [Re: MacGizmo] #587004 12/18/12 09:26 PM
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Only one of my clients uses Helvetica Nue as part of their graphic standards, and to be honest, the variations within the system font set are all I need. What I had was Helvetica Overload — like hunting chipmunks with a tank. So pulling that set out was as cathartic as it was beneficial to my system.


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