Pad.. since you are taking this in to Apple I would print out the Apple discussion thread and show it to them. I have had more favorable responses from Apple employees when I show printed documentation that it's a commonly occurring issue.
"If it turns out that President Barack Obama can make a deal with the most intransigent, hard-line, unreasonable, totalitarian mullahs in the world but not with Republicans? Maybe he’s not the problem."
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