.. Situation solved and everything hunky dory! The time was after 6 p.m. and I had started out with them a little past noon.
A guy told me he was going to try and connect me with an iPad person [that is what I started with at noon].
So while I waited I followed Reboot instructions for Time Machine. It worked -- almost -- I just didn't have the right time perod.
Then Melissa, Supervisor, called. I explained the problem and told her what I did. She basically gave me the same instructions as Reboot and then walked me thru bringing the iPad 3 up to snuff! Less than 15 minutes. She is a Mac person who lives in -- Ta Da -- Oregon! I sang some of the Hallelujah Chorus for her and thanked her over and over and told her I hoped this was being recorded. We chatted a while and she sold me some AppleCarePlus for $99 -- they should have given it to me free -- but what the heck, I'm happy.
Thanks Reboot!
From past experiences, I was certain I could get help from you this morning. But I thought, what the heck. I have AppleCare and I'll get it done without bugging anyone here.
That doesn't make any sense... Why would the back up still be there? Why even delete old files if they persist on the system?
One guy in particular kept telling me it didn't matter that I deleted the backup file. I kept telling him basically what you said up there! To no avail.
No, he said, they're still on your iMac he just didn't know where. Ugh!
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