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You are not logged in. [Log In] AppleCentral » Forums » Mac » Servers, Security, and Networking » cable modems
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#524650 - 06/01/10 03:19 PM cable modems
John Rougeux Offline
Member # -1

Registered: 11/06/08
Posts: 6095
Loc: Louisville, KY
I think I need a new modem. Speed is way down (ISP is coming out Friday to check this) and now my airport can't "see" the internet.

So to eliminate the modem, I'm going to get another one. If that fixes it, fine. If not, I'll return it.

Can you all recommend a good modem? I currently have one that looks like this by Motorola


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#524654 - 06/01/10 03:50 PM Re: cable modems [Re: John Rougeux]
MacBozo Offline
Nut Dood

Registered: 04/21/02
Posts: 17704
Loc: Pinellas Park, Florida
Mine is supplied by my ISP (cable company). Can you connect the modem directly to your Mac to test?
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#524676 - 06/01/10 05:12 PM Re: cable modems [Re: MacBozo]
John Rougeux Offline
Member # -1

Registered: 11/06/08
Posts: 6095
Loc: Louisville, KY
Yeah, it's connected directly to the modem now. Problem is, the lights all go out now.

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#524683 - 06/01/10 05:23 PM Re: cable modems [Re: John Rougeux]
MacBozo Offline
Nut Dood

Registered: 04/21/02
Posts: 17704
Loc: Pinellas Park, Florida
I wonder if it's the modem or something wrong with your provider. I had a similar issue a month or so ago and it took two service calls to get it resolved - it was a problem with the local node.
_________________________

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#524690 - 06/01/10 05:33 PM Re: cable modems [Re: MacBozo]
John Rougeux Offline
Member # -1

Registered: 11/06/08
Posts: 6095
Loc: Louisville, KY
They said that they can see that the internet signal is coming to my house. There is an issue of signal noise making my upload S L O W. (reason I called them in the first place)

Now with this new problem, they suggested that I get a new modem and test it out to eliminate that problem.

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#524696 - 06/01/10 05:48 PM Re: cable modems [Re: John Rougeux]
MacBozo Offline
Nut Dood

Registered: 04/21/02
Posts: 17704
Loc: Pinellas Park, Florida
I think I'd try to borrow a known-to-be-working modem first before purchasing one.
_________________________

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#524698 - 06/01/10 06:05 PM Re: cable modems [Re: MacBozo]
John Rougeux Offline
Member # -1

Registered: 11/06/08
Posts: 6095
Loc: Louisville, KY
Well, by the time I borrow a modem by driving out to my parents house, drive back, hook it up, register it with my ISP, test it out, drive back to my parents house to return it, then drive back...

I could easily instead stop by BestBuy on my way home & get one. If it turns out it's not the modem, I can return it to bestbuy at my convenience.

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#524700 - 06/01/10 06:09 PM Re: cable modems [Re: John Rougeux]
Leslie Offline
Proud MacBabe. Happy everything to everybody.

Registered: 05/06/05
Posts: 3603
Loc: B.C. Canada
I have exactly the same modem and a Linksys wireless router. My computer was taking forever to do things also. I unplugged both items and let them sit for about a minute. Everything came back to normal. I am sure you have done this but just in case, that is my 2cents.

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#524701 - 06/01/10 06:19 PM Re: cable modems [Re: John Rougeux]
Reboot Offline

Muhahahaha

Registered: 04/22/02
Posts: 15046
Loc: Columbus OH
In your address bar, type in 192.168.100.1. Hit Return of course. You will be in the modem configuration.

What kind of numbers are you getting? Click on Signal, what's your downstream and upstream levels?

Downstream should be 0v + or - 10v, and upstream not sure, I think 20 - 40 or something, but it's the down that affects downloads and the most important. If it's really low or high it's probably the lines outside.
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#524708 - 06/01/10 06:47 PM Re: cable modems [Re: Reboot]
John Rougeux Offline
Member # -1

Registered: 11/06/08
Posts: 6095
Loc: Louisville, KY
I'll check when I get home. Can I do that even though it's not showing me as online?

BTW, I wasn't sure where to put this so feel free to move it to wherever.

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