Now X has a 30-day free trial. At the end of that time the software cannot be used until after a license is purchased. (If you have already purchased a license, and are seeing a message saying your trial will expire, please read #1 below.)
Before the software expires you will begin to see a window that tells you the expiration date. You may be seeing this window for one of two reasons:
#1. For some users this happens because they have purchased a license but have multiple accounts. For example, they purchased using email@example.com but are currently logging in using their firstname.lastname@example.org account. In that case we merge their information so that email@example.com also has the purchased license. After that they can log in from either account without getting that message. If you have purchased a license and are receiving that message, you can either send me a private message telling me your email accounts, or send an email to firstname.lastname@example.org. We will then adjust our records and the next time you start Now X that message will go away.
#2. For some users this happens because they have not yet purchased a license and their 30-day trial period is set to expire. If that's the case, you can purchase a license by going to http://www.nowsoftware.com/store/ or by calling us at 800-344-9160 or 614-413-4000.
Edited by neil (03/25/1006:37 PM)
_________________________ John Wallace Now X Tech Lead President, Now Software, Inc.
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