Hi, I did a cursory search but didn't see this in the forum or in the support guide, apologies if I missed it.
I just returned from vacation and went to launch Now Up to Date - it seems like it's going to start - the initial screen comes up, but then it all just disappears. I can still see the icon in my lower right tray and can right click - I tried going to individual events for the day, to preferences - all that, it just does the same thing - the launch screen comes up for about 1 second and then poof.
I closed it and restarted it several times and also restarted my computer. I also went into the program files folder and tried launching it directly from there by double clicking on the programs, when I did that, I received a "Unhandled Exception: c0000005 At address: 7c911689" error box.
ok, well I reinstalled it and that worked for a while, now today I am getting the unhandled exception errror again, so I followed your instructions and it still didn't work - however I was unsure of the location of the original files below? If they were in the program files--->now software folders, then that didn't work either
4) Now, Double Click on your original calendar and contact files and make them primary. Then link them together again through Preferences.
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