scotty321
Registered: 04/05/07
Posts: 29
Loc: Los Angeles, CA
Hello there,
We have been working closely with a top Apple Engineer, because our MacBook Pro running Mac OS X 10.5.2 has NOT been automatically going to sleep. The display will sleep, but the system will NOT automatically sleep. (We can force the system to sleep by manually choosing sleep from the Apple menu.)
It turns out that Now Up-To-Date and Contact version 5.3.2 is the culprit! As soon as we completely uninstalled Now Up-To-Date and Contact, our computer started sleeping normally again.
The Apple engineer had me quit out of all applications, launch Terminal, and then type in "sudo fs_usage -f filesys -w". As a result of the terminal output, this is what the support engineer at Apple discovered:
========= I see a repeating pattern of a couple of lines one which is a W(rite) into the filesystem from a daemon which I think is now up to date..
18:44:46.267 read F=3 B=0x1461 0.018886 W nudcd 18:44:46.267 read F=3 B=0x0 0.000003 nudcd 18:44:46.267 close F=3 0.000017 nudcd =========
Any way to fix this problem ASAP, so our computer can start sleeping again?
We have been working closely with a top Apple Engineer, because our MacBook Pro running Mac OS X 10.5.2 has NOT been automatically going to sleep. The display will sleep, but the system will NOT automatically sleep. (We can force the system to sleep by manually choosing sleep from the Apple menu.)
It turns out that Now Up-To-Date and Contact version 5.3.2 is the culprit! As soon as we completely uninstalled Now Up-To-Date and Contact, our computer started sleeping normally again.
The Apple engineer had me quit out of all applications, launch Terminal, and then type in "sudo fs_usage -f filesys -w". As a result of the terminal output, this is what the support engineer at Apple discovered:
========= I see a repeating pattern of a couple of lines one which is a W(rite) into the filesystem from a daemon which I think is now up to date..
18:44:46.267 read F=3 B=0x1461 0.018886 W nudcd 18:44:46.267 read F=3 B=0x0 0.000003 nudcd 18:44:46.267 close F=3 0.000017 nudcd =========
Any way to fix this problem ASAP, so our computer can start sleeping again?
Thanks, Scott
Scott,
We have received a couple of reports of this in the past week, and are looking into it. Thank you for the detail provided, it should help.
_________________________
Don Norcross Technical Support - Now Software Inc
I'm sorry to see (but kind of glad) that someone besides me is having this sleep issue with NUTD 5.3.2 and Mac OS 10.5.2. We have 2 Mac Pros (produced after January 2008) both mirror images of each other except only one has NUTD installed. It's the only difference. That computer will not sleep. If I remove it from my apps, computer auto sleeps just like it should. Installed 10.5.2 on a new volume all by itself. The computer went to sleep. Installed NUTD - and it would not sleep. With a clean install of just the apps associated with the Leopard operating system and only adding NUTD and the sleep issue occurs, this kind of narrows down the culprit for me as well to be NUTD! The sleep issue has occurred with earlier versions of Mac OS and NUTD but thankfully, NOW always came up with a fix. My NUTD calendar data dates back to Feb. of 1994. I can't start again with someone else! Need NOW to come up with a fix for the sleep issue. If you install Mac OS 10.5.2 on a drive all by itself - the computer goes to sleep. Add NUTD and it doesn't. Appreciate the forum for being able to voice the problem. Thanks.
#505461 - 04/22/0811:09 AMRe: Now Up-To-Date and Contact 5.3.2 preventing Leopard from sle
[Re: gshocked]
scotty321
Registered: 04/05/07
Posts: 29
Loc: Los Angeles, CA
Yeah. Unfortunately, Now Software just hasn't been able to keep up with the times. I hate iCal more than any other calendar program I've ever used, because it is has a horrible interface and it is completely 100% UNINTUITIVE... but the writing is starting to appear on the wall that we are probably all going to have to inevitably march down the iCal road and conform with the masses. Now that BusySync is on the market, we can have the same syncing power that Now Up-To-Date offers... but without a server! I just wish I could stick with Now Up-To-Date for the long haul, but it's looking like an increasingly dim future.
There have to be more than just the 2 of us having this sleep issue problem. I wonder if writing a letter to Mr. Wallace would help in this issue. If you compare what NUTD offers verses iCal - they (Now Software) have to have a base of customers who prefer NUTD over the current Apple product. I really do not like the iCal colored bars and I don't like being limited to a fewer number of entries per day. At the moment, just the pure fact that NUTD doesn't have the colored bars for each entry and I don't need a whole bunch of calendars to keep track of events and birthdays and anniversaries etc. - I can use just one... and customize it all day long. That concept has to be worth something and worth fixing for those of us who want to continue using it. I am a die hard Mac fan and I hate to knock Apple, but iCal just doesn't get it for me. Too limited even though it interacts with so many other things. I want a good basic calendar! There must be someone within this company who wants to keep us as customers! I can see me using a paper calendar and pencil before being forced into iCal (sorry Apple).
#505463 - 04/23/0804:53 PMRe: Now Up-To-Date & Contact 5.3.2 preventing Leopard from sleep
[Re: gshocked]
scotty321
Registered: 04/05/07
Posts: 29
Loc: Los Angeles, CA
Totally agree with you. iCal is such a horrible calendar product. Meanwhile, I'm going on 2+ weeks without my computer sleeping, and I don't know if the Now Software engineers are making this issue a priority or not! We should write a letter to John. My laptop is overheating because I keep forgetting to manually put it to sleep.