Can anyone attach Pages or Word files to a contact? Whenever I click the "attach doc" button and navigate to the file in question, it's always grayed out. Only letters, faxes, etc I've created in NC are attachable. What's the secret key combination I need to be using?
I have the same setup running a G4 Power book under Leopard 10.5.1 and tried 3 different way to attach files and all worked fine. Maybe a setup or conflict issue for Tech Support. Good luck.
#504732 - 01/25/0802:53 PMRe: Can't attach a file to a contact in 5.3.2 under Leopard 10.5
[Re: TheGrateDivide]
Mark Gilicinski
Registered: 04/03/07
Posts: 627
Loc: in Columbus, OH.
Bill,
I can't recreate this on our Leopard systems here. Can you attach any kind of document such as a .pdf, .png, or .rtf (the last one is used by TextEdit)?
Thanks,
- Mark
_________________________ Mark Gilicinski Product Management - Now Software Inc. - [url=mailto:mgilicinski@nowsoftware.com]mailto:mgilicinski@nowsoftware.com[/url] Now X demo movies - http://nowsoftware.com/nowxtutorials/
I just upgraded to NUDC 5.3.2 and am using a Mac G4 under OSX 10.4.11.
I can't attach a TeachText document which was created the other day but am able to attach older TeachText documents. The document contains a pasted graphic and is saved as Rich Text. I saved a Plain Text version (the graphic was dropped) and was able to attach it.
I'd try to attach the problem Teach Text File to this message, but it is greyed out in the "Choose File" window, just as it is greyed out in the "Attach Document" window
A quick survey of other document types:
Quicken - can't attach Word - can attach Excel - can attach FileMaker - can attach PDF - can attach JPEG - can attach
I have discovered that TeachText saves a file with a picture as "RTFG" or Rich Text file with Graphic. This is what keeps the file from being placed in UTD.
I can't recreate this on our Leopard systems here. Can you attach any kind of document such as a .pdf, .png, or .rtf (the last one is used by TextEdit)?
Thanks,
- Mark
Hi, Mark,
The problem appears to be that NUDC 5.3.2 cannot attach any file that's actually a package rather than being a single file. Pages and Numbers files are all packages, not monolithic documents, and so cannot be attached.
Regards.
_________________________
Dave Sawyer ----------- iMac 24 2.8GHz Mac OS X 10.6.2 PowerMac G5 2GHz DP Mac OS X 10.5.8 Windows XP, Vista and Windows 7
I can't recreate this on our Leopard systems here. Can you attach any kind of document such as a .pdf, .png, or .rtf (the last one is used by TextEdit)?
Thanks,
- Mark
Hi, Mark,
The problem appears to be that NUDC 5.3.2 cannot attach any file that's actually a package rather than being a single file. Pages and Numbers files are all packages, not monolithic documents, and so cannot be attached.
Regards.
Dave is right on target with his findings. An option to deal with this currently, would be to zip the package before linking it . That will work as it turns the package folder into a single file.
_________________________
Don Norcross Technical Support - Now Software Inc
I just did an experiment with Word, saving a document with an embedded graphic as plain "RTF". I was able to attach it to Now Up to Date. This is what I'll be doing from now on but I hate to have a huge program like Word hanging around just for snippets I want to attach to my calendar.
I can't attach the pages doc... but word doc "goes into" contact just fine. Maybe nudc has some check allowing only certain file types to be linked?? I'm using word 2004 version .doc if you have the newest version maybe that's not recognized as linkable??
I can't attach the pages doc... but word doc "goes into" contact just fine. Maybe nudc has some check allowing only certain file types to be linked?? I'm using word 2004 version .doc if you have the newest version maybe that's not recognized as linkable??
Swenk,
That's what I said - Word "Docs" attach fine. It's the Mac TextEdit RTFG (RTF with Graphic) documents that will not. I'm unhappy about having to have Word open all the time just to be able to create simple documents I can link up to my Now Calendar.