After installing the latest beta of NUDC on my 10.5.1-booting Mac Pro, I wanted to input my serial number. I didn't have it on-hand immediately after installing, so I used the apps in demo mode--everything worked fine. But then I got the number and tried to input it.
The program crashed, and I couldn't get either Contact or UPD to load due to an error -192 (attached).
I've used the uninstall script many times and reinstalled--no dice; same error.
I've even tried installing the latest non-beta release--no dice.
I've looked for all NUDC files in my various Library folders to see if there are any stragglers after the uninstalls--I can't find anything.
After installing the latest beta of NUDC on my 10.5.1-booting Mac Pro, I wanted to input my serial number. I didn't have it on-hand immediately after installing, so I used the apps in demo mode--everything worked fine. But then I got the number and tried to input it.
The program crashed, and I couldn't get either Contact or UPD to load due to an error -192 (attached).
I've used the uninstall script many times and reinstalled--no dice; same error.
I've even tried installing the latest non-beta release--no dice.
I've looked for all NUDC files in my various Library folders to see if there are any stragglers after the uninstalls--I can't find anything.
Any clues?
Thanks!
It is a problem in a hidden file. Scripts for clearing the issue, and the accompanying instructions, are on their way through email.
_________________________
Don Norcross Technical Support - Now Software Inc
Can you please send me the scripts as well? I'm also having the same issue. Also, what's the name and location of the hidden file that needs to be removed. I'd like to know where all the files associated with NUTDC are located in case I need to remove them in the future.
Can you please send me the scripts as well? I'm also having the same issue. Also, what's the name and location of the hidden file that needs to be removed. I'd like to know where all the files associated with NUTDC are located in case I need to remove them in the future.
The scripts and instructions are on their way.
_________________________
Don Norcross Technical Support - Now Software Inc
I'm having the same problems also, started with trying to input my serial number, and now even after installing and uninstalling multiple times no luck. Could I get the script and instructions? Thanks.