And now, the company releases a beta update that clearly does not solve one of the main issues with Leopard, namely the loss of QuickDay and QuickContact. What is going on? I have been a customer for more than a decade I think but I am seriously tempted to ask for a refund and find another product.
Betas are prerelease software. The fixes in NUDC 5.3.2 beta 1 work in all of our test configurations. The whole point of beta is for us to broaden the tester base to see if there are other important configurations before we release the software. As we find those configurations, we'll do fixes for them and release beta 2, and then beta 3, and so on. When we get through the beta process, we will have a stable product. This is all part of the normal progression of software development.
_________________________ John Wallace Now X Tech Lead President, Now Software, Inc.
I have not yet converted my server machine to Leopard and it looks like I might be well advised to wait just a bit.
Don't run betas on production data, especially early betas. To test, I'd recommend installing on a different computer and putting a copy of your server data on that computer and see if everything works well.
Quote:
A little tinkering showed that v 5.3.2 placed an updated version of Menu Extra Enabler in both machines' Library/Input Managers folder. I subsequently discovered an older version of Menu Extra Enabler in the ~/Library/Input Managers folder of the machine on which the menu items would not display.
Ahhh. Thank you. We'll put a test in for that. Leopard is more picky than Tiger about how MEE is installed. (This issue is our bug-tracking system as NUDC-10.)
_________________________ John Wallace Now X Tech Lead President, Now Software, Inc.
Have installed Restarted Unchecked the box in Preferences in both Contact and Up to date Restarted Checked the boxes again Restarted Nothing shows up
running a G5 Quad w/ version 10.5.1
It's been reported that old copies of Menu Extra Enabler may be interfering with the menus. Go to the Libraries -> Input Managers folder for your user account (~/Library/Input Managers), and see if there is a copy of Menu Extra Enabler in there. If so, trash it, then restart and try to check the boxes in the preferences. Let us know what you find out!
Thanks! John
_________________________ John Wallace Now X Tech Lead President, Now Software, Inc.
It's been reported that old copies of Menu Extra Enabler may be interfering with the menus. Go to the Libraries -> Input Managers folder for your user account (~/Library/Input Managers), and see if there is a copy of Menu Extra Enabler in there. If so, trash it, then restart and try to check the boxes in the preferences. Let us know what you find out!
I have confirmed that my system does not have an extra MEE folder, but the problem exists on my system as well (reported to Kim as a bug).
I can also confirm Dave's report of the problem with QC slow response (back when it worked) and also reported that as a bug to Kim.
Regards.
_________________________
Dave Sawyer ----------- iMac 24 2.8GHz Mac OS X 10.6.2 PowerMac G5 2GHz DP Mac OS X 10.5.8 Windows XP, Vista and Windows 7
John, Thanks for your reply. I understand that betas are pre-release. What I don't understand is why this beta works on one computer but does not work on another identical iMac. Also, I checked Library and I do not have an older MME folder so that does not seem to be the issue in my case.
I was able to get the menus to start working in Leopard on my imac 2.4 core 2 duo.
I found that the older copy of Menu Extra Enabler was in the user Library folder. I trashed that. I initially also trashed the MEE in my main Library folder. I restarted and clicked to turn off and on the menus in NUDC. I couldn't get the menus to work. Then I used Time Machine to restore the MEE in the main Library Folder. I restarted. I clicked preferences in NUDC, turned the menus off and then back on. Now both menus are on!
Remaining problems:
I cannot put last name first in the menu preferences of Now Contact. The telephone numbers do not appear in the menu despite my having checked that option. The submenus do not display any specific data despite my having selected different options to try to have the submenus display that data.
Many of the icons on my Graphic pallet have become blank. They seem to still be present when I open an older version (in the 4.0 series) of NUDC that still exists on my hard drive.
I went to the 4.0 version of NC. I opened it and checked last name first. After a couple of tries and a couple of SBOD's, the menu changed. Still no submenus.
It would seem that the archived 4.0 versions of NUDC are still operable and having some influence on the operation of 5.2.3.
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