Try this. Go into the control panel and toggle the Quick Contact menu off and then back on. It could be that our installer's not launching it correctly. If that doesn't work, then try rebooting, and then going to the control panel and turn it off and on. If that still doesn't work let us know. We may need console logs to see if there's any info about why it's not launching.
Thanks, John
_________________________ John Wallace Now X Tech Lead President, Now Software, Inc.
I saw the menu bar icons right away, no problem. And that's nice. My problem is that the servers are still completely messed up. I ran the uninstall script in the 5.3.2b1 disk image. It seems to have restarted the eventserver & contactserver processes that I'd already manually killed. I re-killed them, and ran the installer again.
Both servers are again running wild, taking 60-90% CPU each. The NOW server manager shows both servers OFF, status DOWN, error -3263, "Cannot load server" for address, and port 0. This is exactly what I was seeing with 5.3.1.
I even tried creating a new Events server. It shows normal status, except that it remains "Down" no matter what I do, while eventserver eats 90% CPU and it doesn't respond to the NOW UTD client.
Please let me know any additional information I can supply to help figure out what's gone wrong here!
I just installed the beta and get no QuickDay or QuickContact. I turned it off and on and then rebooted. Please let me know how to send you information to figure out the problem.
I am running Leopard on an iMac with 2.4 Intel Core 2 Duo and 4gb ram.
I've downloaded the beta, but not installed it yet. Waiting to hear a few success stories here before I jump in the pool... Anybody out there having good luck and smooth sailing with the beta? Thanks!
davebarnes_dup1
Registered: 04/25/07
Posts: 282
Loc: Denver, Colorado USA
I went into the Now Contact Preferences and unchecked "QuickContact: Show in Menu Bar". Quit NC. Restarted. Opened NC Prefs and checked "show". Quit NC. Restarted. QuickContact is now in the Menu Bar.
But, when I click on it, I get the SBOD for 15 seconds before the menu pops down. This SBOD action only happens for QC and not other Menu Bar items.
I am having the same problem with both Now Contact and Now Up to Date... Installed Beta but no menu bar items. Toggled preferences setting on and off; rebooted; still no changes. Simply not working.
I have not yet converted my server machine to Leopard and it looks like I might be well advised to wait just a bit.
Nevertheless, regarding the menu items (QuickContact & QuickDay), they worked on one of my machines but not the other. Make sure you don't have an older version of Menu Extra Enabler in one of your Library/Input Managers folders.
A little tinkering showed that v 5.3.2 placed an updated version of Menu Extra Enabler in both machines' Library/Input Managers folder. I subsequently discovered an older version of Menu Extra Enabler in the ~/Library/Input Managers folder of the machine on which the menu items would not display. Removing it, restarting, launching Now and then unchecking/checking the display checkbox in prefs cured the problem. In both cases it was necessary for me to follow that sequence of install NUDC, restart, launch NUDC, open prefs, and uncheck/check the display box in the Quick~ prefs pane.
I have managed to get QuickDay and QuickContact to work on one iMac but not the other identical iMac, despite repeatedly trying to check and uncheck the preferences box, and restart my machine. I must say I am growing increasingly disillusioned with Now Software. I bought 5 licences for Nighthawk in March 2007 and nearly a year later have seen nothing for that money; I don't mind a delay of a month or two shipping a new product but this is ridiculous. And now, the company releases a beta update that clearly does not solve one of the main issues with Leopard, namely the loss of QuickDay and QuickContact. What is going on? I have been a customer for more than a decade I think but I am seriously tempted to ask for a refund and find another product.
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