And on others, it just makes NUTD unexpectedly quit. I've seen it in about 6 different NUTD installs in my company, where View: Schedule View = instant crash. The fix is to wait until tomorrow, and it will work.
Or tell the computer it's tomorrow (change the date), and you're allowed into schedule view.
Anyone else have this?
And while we're at it, disappearing scroll bars in schedule view. Also randomly occuring. When it happens, you just can't get to the people and places that are off window. No scrolling, no select one and arrow down, you're just out of luck.
Not really looking for an answer (I believe the only one is to ditch NUTD), just wondering how many others have had this experience. It's just one of the many frustrations we have with NUTD.
I don't know if you have tried this, but I have solved a couple of those unexpected errors crashed by deleting the individuals file and starting a new one for them. I have not run into this specific problem, but with other repeated crashing error I have had to rebuild the user's file on their machine.
I have this problem with at least one of my users as well. I went through the trouble of doing a completely new install and new local calendar file. The problem was temporarily solved, but eventually came back.
This type of problem is usually an issue in either the local file or the Now Up-to-Date program prefs. If you have already tried a new file, refreshing the prefs would be a good idea. That is done as follows:
1. Make sure you know where your primary calendar file is stored on your hard drive. You'll need to know where it is to set it as your primary file again at the end of this process. 2. Quit Now Up-to-Date (if it is running). 3. Open a new Finder window and select Home from the Go menu. 4. Once in your Home folder, go to: /Library/Preferences/ 5. Find the files named com.nowsoftware.nowuptodate.plist and com.poweronsoftware.nowuptodate.plist and move them to the desktop. 6. Find the folder named Now Up-to-Date Prefs and move it to the desktop as well. 7. Launch Now Up-to-Date, open the File menu, select Open, make sure there is a checkmark next to the option "Make this my primary file," locate your Now Up-to-Date calendar file, highlight it and click Open. 8. Open the File menu, select Save As...Save the file as the same name and location as the original. Click Yes to replace the original. This step should be taken periodically to optimize the file. 9. Trash the items moved to the desktop in steps 5 and 6.
In very rare cases, it takes refreshing the prefs and creating a new file at the same time. The new file would be done in step 7 of the refresh instead of opening an existing file.
Don Norcross Technical Support - Now Software Inc
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