• AppleCentral Network:
  • Tech Support
  • |
  • Open Source
  • |
  • Apple News
  • |
  • Register Domains
  • |
  • SSL Certificates
  • |
  • iPod Deals
  • |
  • Mac Deals
  • |
  • Mac Book Shelf
  • AppleCentral Home
  • MacTech Magazine
    • About MacTech in Print
    • Issue Table of Contents
    • Subscribe
    • Risk Free Sample
    • Back Issues
    • MacTech DVD
    • MacTech Archives
    • MacTech Print Archives
    • MacMod
    • MacTutor
    • FrameWorks
    • develop
  • MacNews.com
    • MacNews News
    • Blog
    • MacTech Reviews and KoolTools
    • Whitepapers, Screencasts, Videos and Books
    • News Scanner
    • Rumors Scanner
    • Documentation Scanner
  • Apple Expo
    • by Category
    • by Company
    • by Product
  • MacForge.net
  • Job Board
  • Advertising
    • Benefits of MacTech
    • Mechanicals and Submission
    • Dates and Deadlines
    • Submit Apple Expo Entry
  • User
    • Register for Ongoing Raffles
    • Register new user
    • Edit User Settings
    • Logout
  • Contact
    • Customer Service
    • Webmaster Feedback
    • Submit News or PR
    • Suggest an article
  • Connect Tools
    • MacTech Live Podcast
    • RSS Feeds
    • Twitter
You are not logged in. [Log In] AppleCentral » Forums » Mobile Technologies » iPhone Apps, AppStore, and iTunes » Beejive don't jive
Register User    Forum List        Active Topics    FAQ
Topic Options
Hop to:
#500327 - 03/23/10 05:40 AM Beejive don't jive
padmavyuha Offline
Trans Tomboy™

Registered: 09/03/03
Posts: 4921
Loc: Dawlish, Deepest Darkest Devon
Call me a damn fool, but I got the BeeJive iPhone app (when it was on special offer) because it has a great interface for IM, and makes it very easy to chat with Google chat. Or so I thought...

But unlike the Google web interface and every other iPhone IM app I've tried, it doesn't show you when your chat buddy is typing a reply - nor does it show them when you are.

So I signed up to their support forum, and posted a query about this - I thought maybe I was missing a pref somewhere to turn this on, but otherwise was suggesting it as an enhancement request. I was encouraging and polite.

My forum post didn't make it onto the forum, so I emailed them instead - same message, also mentioning that my post hadn't got on the forum. No reply. I reposted the query on the forum, in case it had got lost in the ether. It never appeared there (other posts appeared after the first time and that time, so I know the forum itself is working and being moderated). No reply to emails.

So I knocked a star off my app store review for lack of response.

And now they've pulled my app store review.

This is deeply unimpressive behaviour from a professional company. Do I have a next step? I'm going to email them again and ask what's going on, but I don't expect a response. I just don't get it.
_________________________
If it's brokenless, don't suffix it...

Top
#500346 - 03/23/10 12:43 PM Re: Beejive don't jive [Re: padmavyuha]
Reboot Offline

Muhahahaha

Registered: 04/22/02
Posts: 15046
Loc: Columbus OH
Might try getting in touch with Apple too, they shouldn't be pulling a review because it's negative.
_________________________
AppleCentral Trivia

MM-MCF Trivia

Call the Doctor

Top
#500347 - 03/23/10 12:54 PM Re: Beejive don't jive [Re: Reboot]
padmavyuha Offline
Trans Tomboy™

Registered: 09/03/03
Posts: 4921
Loc: Dawlish, Deepest Darkest Devon
I'll do that in a few days - I've just sent off another email to them, and tried posting a query in Feature Requests instead of Support (you never know, they might be even more fussy than this place wink ). But if I don't hear from them by the end of the week, I'm contacting Apple.
_________________________
If it's brokenless, don't suffix it...

Top
#512925 - 03/26/10 09:10 AM Re: Beejive don't jive [Re: padmavyuha]
padmavyuha Offline
Trans Tomboy™

Registered: 09/03/03
Posts: 4921
Loc: Dawlish, Deepest Darkest Devon
Oops, the reason why my app store review wasn't showing was that they were sorted by 'most useful' rather than 'most recent' smile.

I still haven't heard back from them though, so I'm going to contact Apple now.
_________________________
If it's brokenless, don't suffix it...

Top
Previous Topic
View All Topics Index
Next Topic

Tweet

Preview

Moderator:  Acumowchek, MacGizmo, Reboot 
Print Topic
Switch to Threaded Mode
Publications, Articles and Industry Discussion
   »MacTech/MacNews Article Discussions
   »Apple World
Marketplace
   »Deals and Special Offers
      »Expired Offers
   »Trading Warehouse
Mac
   »Hardware
   »Software
   »Servers, Security, and Networking
   »Programming, Web Dev & Scripting
   »Windows and Virtualization
   »Cloud and Online Services
Mobile Technologies
   »iPhone Apps, AppStore, and iTunes
   »iPad, iPhone, iPod and Apple TV Hardware
Mods and Hacks
   »General Mods
      »Techniques
      »Miscellaneous
      »Mod Logs
   »Laptop Mods
      »Case Mods
      »Hardware Mods
      »Misc. Mods
   »Desktop Mods
      »Case Mods
      »Hardware Mods
      »Misc. Mods
   »Peripheral Mods
      »iPod Mods
      »Misc Mods
   »Software Hacks & Mods
General Discussion
   »Site Feedback & Issues
   »Stan's Lounge
   »Soapbox
Now Software Support
   »Announcements
   »Now X
      »FAQs
      »Discussion
   »Now Up-to-Date & Contact
      »Community Help
      »Tips and tricks
View profile
Send a PM
Add to your Watched Users
View posts
View profile
Send a PM
Add to your Watched Users
View posts
View profile
Send a PM
Add to your Watched Users
View posts
View profile
Send a PM
Add to your Watched Users
View posts
Board Rules · Mark all read
Contact Us · AppleCentral · Top

MacTech Only Search:
Community Search:

 
 
 

 
 
 
 
 
  • SPREAD THE WORD:
  • Slashdot
  • Digg
  • Del.icio.us
  • Reddit
  • Newsvine
  • Generate a short URL for this page:



AppleCentral. www.applecentral.com
Main office: 805-494-9797
Xplain's use of MacNews, AppleCentral and AppleExpo are not affiliated with Apple, Inc. MacTech is a registered trademark of Xplain Corporation. AppleCentral, MacNews, Xplain, "The journal of Apple technology", Apple Expo, Explain It, MacDev, MacDev-1, THINK Reference, NetProfessional, MacTech Central, MacTech Domains, MacForge, and the MacTutorMan are trademarks or service marks of Xplain Corp. Sprocket is a registered trademark of eSprocket Corp. Other trademarks and copyrights appearing in this printing or software remain the property of their respective holders.
All contents are Copyright 1984-2010 by Xplain Corporation. All rights reserved. Theme designed by Icreon.
Generated in 0.034 seconds in which 0.022 seconds were spent on a total of 13 queries. Zlib compression enabled.
Powered by UBB.threads™ PHP Forum Software 7.5.8