A friend of my wifes recently told me that both of her shuffles were no longer working. Hmmm, strange, and so I tested them. I plugged them into the shuffle dock and charged them up. Then I put a test tune on it. When I fired it up I saw the green light and the battery light registered ok. No tunes, nothing. The light stayed on the whole time. Strange. I updated the software on it too, which didnt help. Two dead shuffles? She owns a PC (figures), so I was wondering, could a virus or something damaged it? Maybe a bad usb port. I have no idea, so if anyone has any ideas or has heard of issues, please post.
Did you update or restore? I had 5 or 6 of them come in within a couple of days (all windows format). They needed an update, but I wiped them anyway. The owners all reported that songs would transfer to the Shuffles, but no sound when they tried to play them. I restored them from a Mac and loaded songs to test. All of them were fine.
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