Have you tried to make sure that Sims 3 is the only program running at the time? Reboot the computer and then launch only Sims.
(he heh, Reboot. )
That's the nice thing about new people, they laugh at that joke. All the rest here are tired of it after 10 years.
In regards to your problem, I'm kind of at a loss then if everything is up to date and the machine is fast enough. The effects you're getting are similar to if I'm processing video like in Toast and doing something else that is processor intensive is why I asked.
Or it's a bug in the program specific to your hardware/software setup. Is their Support any help? They may have seen this.
Loc: Time traveling in 1980
I Don't know! I don't know enough about windoze! I just know how to use it and preform basic maintinence tasks. all I know is that you CAN shut them down, not HOW! and All I really know about this Dell is that it's an Inspiron 6000 Has XP, and it looks like this.
You don't meet the specs for Sims 3 in a lot of ways.
FOR WINDOWS XP 2.0 GHz P4 processor or equivalent 1 GB RAM At least 6.5 GB of hard drive space with at least 1 GB additional space for custom content 128 MB Video Card with support for Pixel Shader 2.0
1.6 GHz Intel Pentium M 730 (Sonoma), 533MHz FSB and PCIe x16 chipset 512 MB DDR2 400 MHz ram 64 MB ATi Mobility Radeon X300 video
Your Pentium M is a P4 made low power for a laptop, and runs a bit slower than a P4 at the same speed, and your video is lacking. I don't know about the Pixel Shader 2.0 thing but it's still too small in video RAM.
That is probably why they said to send the gane back if you told them which machine you have.
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