They are a POS.

A black ink cart only cranked out 75 text copies before throwing a terminal showstopper error, while the TRI-COLOR CART ONLY MANAGED THREE FRIGGING COPIES!!! (The alignment copy plus two bonafide copies, then it threw the terminal showstopper error).

Actually, Office Depot is a POS, since they offered zero recourse.

Buy the Office Depot brand, and you're SOL.

Fuk them - Office Depot needs to be SOL.

Ed

Yeah, fuk them anyway. Amazon's cheaper and less hassle, and I just might forego scrounging up an alternate local brick and mortar. I know that I should, but I've as yet to forgive suck ass service or products.

so relate to us how you really feel about these places.

Seriously, that's tuff. øne never knows what kind of service one will get today.

dave

Never ever had a problem with OD (same w/Staples, too). Never an argument over returns, or replacement of bad merch. Hell, I can walk into OD with a coupon that's 5 days out of date, and they'll accept it with a smile.

But if you're problem is over a house brand ink cart, I can tell you you made a mistake by buying it in the first place. The whole category is widely known to be bad medicine. An off-brand ink or toner cart will hose your printer faster than you can say CRAP!

A couple of years ago I tried OD carts, and they were n/g. I took the carts and the resultant garbage prints back to OD and got a full refund plus a free package of paper for my trouble.

Maybe you should go back to the store and appeal (not yell and swear) to the manager.

Seems customer service generally sucks at large corp. style stores...but I agree...calm appeal tends to work best on cold heartless undereducated unmovitated underpaid short term customer service reps over yelling and swearing...not that they understand what the swear words mean.

When I really want to get to them I say:

you are a small under educated beast of burden who has had carnal knowledge of its matrical unit

they have to stop and figure out what I said...then they call security to escort me out of the store.

Well, I think it's one of those stores for training managers or something. Always strange faces. It's just a meatmill.

The gal from a few nights ago was sharp, attentive and helpful - She showed my daughter cool kiddo flash drives, some shaped and graphiced as surf boards, etc.

The ink guys were dolts, though. Well, just one. The black guy was sharp and said he advised people to not get the Office Depot branded junk, but he knew nothing of a recourse policy. The white guy was just general all-around clueless and wasn't much good for anything other than stuttering "uh . . . uh . . ."

Nah, I didn't make a fuss, just went in the second night for the OEM black cart, and then went in the third night for the OEM tri-color cart. Didn't press for a refund, for that would involve extra minutes and aggravatation that isn't worth it, and I'd wasted enough time as it was over this crap. Just wanted to go - I hate shopping and try to get it over with in five minutes or less.

No big - I just won't shop there anymore, and that's no loss, as I hate shopping.

Yeah, you're right - This is nothing to get worked up over.

Ed

LOL



Sorta like me - I go strait in and buy what I want and go strait out , man on a mission kind of thing , I hardly ever ever browse around .

I do however is save those receipts for at lease a month on items like ink and for big ticket stuff they go into a folder and saved for as long as I have that item like computers and such