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You are not logged in. [Log In] AppleCentral » Forums » Publications, Articles and Industry Discussion » Apple World » hooray Apple
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#414956 - 02/18/09 04:17 AM hooray Apple
FSM Offline
Pastafarian

Registered: 05/20/07
Posts: 5142
so i got my little brother to buy his first Mac a year ago. he bought a Mac pro and uses it in his law practice. unfortunately, he's had a number of problems and the keyboard and mousepad have been replaced twice among other issues. he's known at the Apple Store. well, tonight he tried burning his first DVD using iDVD. it failed. he shared his screen with me and it wouldn't work. he needed the DVD for a trial tomorrow. we got him off to the Apple Store and they transferred his files to a display Mac and burned his DVD. then, he wanted them to figure out what was wrong with his own laptop, particularly since the Apple Store had it for many days last week replacing the keyboard. after some discussion, they came back and just gave him a new Macbook Pro (it's even a new model since last year). they are transferring his files over tonight and he picks it up tomorrow morning.

Awesome Apple! i was beginning to think my brother would never trust me again. wink

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#414972 - 02/18/09 01:24 PM Re: hooray Apple [Re: FSM]
MacGizmo Offline

What?

Registered: 04/03/02
Posts: 19198
Loc: Arizona
Hooray Apple? Not sure a hooray is in order here. It's great that they replaced the unit, don't get me wrong. But what the heck was wrong with the thing to begin with. Sounds like a whole host of things.

Also, was it a MacPro or a MacBook Pro? You mentioned both.
_________________________
The Graphic Mac - Tips, reviews & more on all things OSX & graphic design.

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#414986 - 02/18/09 02:44 PM Re: hooray Apple [Re: MacGizmo]
FSM Offline
Pastafarian

Registered: 05/20/07
Posts: 5142
it's a Pro. and yes, it shouldn't be hooray Apple . . . but the machine was over a year old and they replaced it with a new one and a whole new model. i could have seen them giving him a refurb or something along those lines, so this was a nice gesture after they'd given him the runaround. he was having his cursor freeze repeatedly (which is why they replaced the keyboard twice) so his frustration level was quite high. i am not sure he's saying 'hooray Apple' as much as i am because i was tired of getting the calls to share his screen and try and fix this or that given that he wasn't doing anything wrong.

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#415007 - 02/18/09 03:46 PM Re: hooray Apple [Re: FSM]
Mississauga Offline
Canuckistani

Registered: 04/19/02
Posts: 3352
Loc: Ontario, Canada
So... is it a Mac Pro or a MacBook Pro? A Pro isn't always just a Pro, ya know. wink
_________________________
- alec -

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#415041 - 02/18/09 04:47 PM Re: hooray Apple [Re: Mississauga]
John Rougeux Offline
Member # -1

Registered: 11/06/08
Posts: 6095
Loc: Louisville, KY
Uh oh...we have someone in our midst who doesn't know the difference between a Mac Pro and a MacBook Pro!! shocked

FSM, who are you?? I don't believe it is sean posting! laugh

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#415044 - 02/18/09 05:05 PM Re: hooray Apple [Re: John Rougeux]
FSM Offline
Pastafarian

Registered: 05/20/07
Posts: 5142
i have a Pro and a plain Macbook. my brother has a Macbook Pro (had and has). there!! i am really busy with midterms this week so just step off!

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#415730 - 02/22/09 07:04 PM Re: hooray Apple [Re: FSM]
DLC Offline
I invented modding!

Registered: 11/04/02
Posts: 20167
Loc: Lindale, TX (Tyler)
Great News!!

I doubt companies who conduct business like Apple will ever need a bailout.

... then there's the banks and the Big 3 ! sick

wink
_________________________
David (OFI)

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