Sorry... with Christmas I haven't spent a lot of time online. Here's the poop:<br><br>I placed a call to Formac about the problem. They sent me an e-mail form to explain the problem and what I have done to resolve it. I filled out the form telling them about all the tests I ran, and sent it back immediately. I received a confirmation email telling me that they got the form about a half hour later. Later that day I got another e-mail saying that they agreed that I had tried all reasonable methods to resolving the problem, and obviously the monitor was defective. They then sent me an RMA request form via e-mail to fax back to them. I filled it out and faxed it in with a copy of my invoice. The next day I got an e-mail with the RMA # and instructions on how/where to ship the monitor to them.<br><br>That is basically where I'm at now. With the holiday, I haven't shipped the monitor to them yet. I will probably do it today or Monday.<br><br>I will let everyone know what happens next.<br><br><br>Visit Me At My .Mac Site
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