Okay, so I've had Vonage for a month, have used it extensively and so here's my review. I have the $24.99 a month package...unlimited local and long distance calling. Overall I have been pleased, but since a lot of people see the ads all over the place, I thought I would give an unbiased, no-holds-barred review. <br><br>1.) In my opinion, Vonage is not a 100% telephone landline replacement. There is no way I would ever give up my landline from the phone company...a line that stays on when the power goes out and when the Internet goes down or has problems. Not to mention enhanced 911 service. Some people get around that by having a cell phone. Either way, I wouldn't look at any Voip service as a total telephone replacement. Not me. <br><br>2.) What I would do is scale the telephone company line back to the absolute bare minimum....the poverty package. <br><br>3.) So what is it? Vonage is a great idea for a second line, or as your primary line if you use a lot of long distance minutes. It's also a cool hobbyist toy because it has all sorts of neat features like simultaneous ring, instant e-mailing of voicemail attachments, and so on. <br><br>Pros:<br><br>-Cheap. At $24.99 on the 'talk-all-you-want' plan, it can't be beat. <br><br>-Great as a second line, particularly for a teenager or some other use. Also offers the ability to get a 1-800 number for $5 a month or as many lines in different cities as you want. <br><br>-Features. Simultaneous ring on other numbers, e-mailing of voice mail attachments and too many features to mention. It's fun to play around with. <br><br>-Clarity. For me, the calls were clear as a bell with little or no latency and no echoing. Your mileage may vary.<br><br>Cons:<br><br>-No telephone when the power goes out. <br><br>-No telephone when the Internet goes down, or has intermittent packet loss.<br><br>-Occasional dropped calls. <br><br>-Occasional inability to make or receive calls, when Vonage has problems. This has been rare, but it has happened. <br><br>-Occasional inability to access their website. <br><br><br>Grade: B. I'll keep the service, but it will never entirely replace my landline. <br><br>
We have had Vonage for a few months now and have had 0 regrets. We ditched the phone company when we signed up. Why pay for 2 when you only need one landline?<br><br>We pay the $14.99 plan and have saved a lot of money that way. Even if you go over the minutes (500), it doesn't cost very much! (we haven't run over yet, but my brother has)<br><br>As far as power or internet going out (hasn't happened here yet), if it does, it goes straight to the cellphone. Same as when we are out of town...call forwarding is just a click away. <br><br>I wonder why you are having dropped calls? That hasn't happened to us..and hopefully won't. And we haven't had any problems making calls or accessing their site ever.<br><br>Now I'm not saying "oh..we are perfect" or whatever. What I am saying is that for US our experience with Vonage has been great! I give it a A+<br><br>Now we need a 3rd user to give us their opinion to see what they think. <br><br><br><br>
I would say I have only had maybe 2 or 3 dropped calls. It's impossible to say why. Whatever it is, it's out of my control. It could be something as simple as dropped packets at some router somewhere in the United States. <br><br><blockquote><font size=1>In reply to:</font><hr><p>We ditched the phone company when we signed up. Why pay for 2 when you only need one landline?<p><hr></blockquote><p>Because Vonage is nowhere near being a "landline." Not even close. Aside from not working when the power or the Internet goes out (which happens in my neighborhood in the middle of the night a couple times a month,) it just doesn't 100% cut it in other ways. 911 service is a big one....sure, cell phones can dial 911, but you need a GPS-enabled cell phone for them to be able to find you, in the event that you need to call 911 and are incapacitated. Also, generally, the cell phone offers no back-up dialup access when the Internet goes out. <br><br>I love Vonage...it just doesn't entirely replace the telephone company for me. <br><br>
Loc: In Your Servers
Im 100% happy with Vonage Im on the 24.99 package.<br>I did not transfer my existing phone number and I do not miss the spam phone calls trying to sell me crap I already have or don't want.<br>My connections are solid and no drops calls and I have never had any problems making or receiving calls.<br>Like John,I use Call Forwarding to my cell number should my internet connection goes down.<br>My rating of Vonage is A+ also<br><br> My Ultimate Amazing Crap !
Well, like I said, your mileage may vary. <br><br>When I couldn't make calls the one time, I went to the Vonage website and they had a service bulletin on their website saying exactly that...they were having problems and some users couldn't make calls. So it happens. <br><br>
What keeps you on the $24.99 plan? Have you tried the $14.99 one? <br><br>We switched to the cheaper service and haven't gone over our minutes at all. My brother and his family went over their monthly minutes by 177 minutes and it only costs them an additional $7. <br><br>
Loc: In Your Servers
I read that service bullentin a few weeks ago I was not affected here Wash.Dc area.<br>Another thing that helps my connection is my ISP went to 5mps and Im thinking of going 15mps depending on what features Cox has to offer.<br><br> My Ultimate Amazing Crap !
Vonage seems like half-baked technology that has yet to be perfected . . . seems like a toy. It's like looking at all these people running around with Palm products or Blackberry devices when a good ol' mead notepad just can't be beat. <br><br>I'm with you, I wouldn't turn over my dedicated phone line to what amounts to an internet toy.<br><br>* * * * * * * * * * * * * *<br>I [censored] bigger than you.<br>
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Loc: In Your Servers
To tell you the truth John I have never bothered to check my Vonage usage.<br>My wife is always calling here sister or brother or someone long distance several times a week.<br>My AT&T Long Distance bill would be $30-$45 per month & $52.35 for the Verzion land line.<br><br><br> My Ultimate Amazing Crap !
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