When I made to change to 9.2.1 all worked well except on my Que Fire 924x-10x-40x) CD-RW fire wire burner...toast light 5.0.2 worked on the computer but would not recognize I have a burner. I called for support and he told me to set a new set of extensions and disable the following extensions: authoring support, disc burner extension, firewire authoring support, SDAP authoring support, USB authoring support...he also said I should disable itunes & ipod but there were not in the extensions....<br><br>When I created the new extensions, the burner and all else on the computer worked as in the past ....then when I went to shut down the computer later that night, it would not shut down....the control strip went away be the computer never shut down...this happens almost all the time since but sometimes it did not ...I tried to recreate it every time but could not.... I ran DiskWarrior and it found nothing and then did Norton system works 2.0 and it said the following:<br><br>Norton Disk Doctor 5.0.2 Disk Examination Report<br>Disk: Macintosh HD<br>Sat, Oct 26, 2002, 9:32 AM <br><br>Major errors were found.<br>Some minor problems were not fixed <br>Some major problems were not fixed.<br>Check for Defective Media <br>This step was stopped before it completed. Check Partition Map<br>No problems found. <br>Check Disk Information <br>This step was skipped.<br>Check Catalog Tree<br>This step was skipped. <br>Check Extents Tree <br>This step was skipped. <br><br>Check Files<br>A major error was found in the file listed below.<br>The files have damaged resource forks. (15,1,2) <br>Aliases were created for the damaged files. <br> <br>Macintosh HD:System Folder:Preferences:Sound Preferences<br>Minor errors were found in the files listed below. The bundle bit is on, but should be off. (15,2,10) <br>The problem was fixed. <br> <br>Macintosh HD:System Folder:Classic Support UI <br>Macintosh HD:System Folder:Mac OS ROM Macintosh HD:System Folder:Panels<br>Macintosh HD:System Folder:Extensions:Open Transport<br>Macintosh HD:System Folder:Extensions:Software Update Scheduler<br>Macintosh HD:System Folder:Help:AppleScript Help:at:shrd:Example 15<br><br>Minor errors were found in the files listed below.<br>The custom icon bit is off, but should be on. (15,2,11)<br>The problem was fixed. <br> <br>Macintosh HD:System Folder:Extensions:OpenTpt Remote Access<br>Macintosh HD:System Folder:Extensions:OpenTpt Serial Arbitrator<br>Macintosh HD:System Folder:Extensions:Software Update Engine<br>Macintosh HD:System Folder:Help:Mac Help:nt:gfx:ntNAsec.gif<br><br>Minor errors were found in the files listed below.<br>The filenames begin with a period (.).(15,2,4)<br>Some files were fixed.<br>Macintosh HD:System Folder:Preferences:.plist<br>--- The files below were NOT fixed ---<br>Macintosh HD:System Folder:Preferences:.DS_Store <br><br>Minor errors were found in the files listed below.<br>The custom icon bit is on, but should be off. (15,2,12)<br>The problem was fixed.<br>Macintosh HD:System Folder:Internet Search Sites:News:ESPN.src<br>Macintosh HD:System Folder:Help:Mac Help t:gfx tUsbshr.gif<br>Check System Folder<br>No problems found. <br> <br>Second Norton later today:<br><br>Norton Disk Doctor 5.0.2 Disk Examination Report<br>Disk: Macintosh HD<br>Sat, Oct 26, 2002, 5:33 PM<br><br>Major errors were found.<br>Some minor problems were not fixed.<br>Some major problems were not fixed.<br><br><br>Check for Defective Media<br>This step was stopped before it completed.<br>Check Partition Map<br>No problems found.<br>Check Disk Information<br>This step was skipped.<br>Check Catalog Tree<br>This step was skipped.<br>Check Extents Tree<br>This step was skipped.<br><br>Check Files<br>A minor error was found in the file listed below.<br>The files have damaged resource forks.<br>Files with damaged resource forks cannot be repaired and should be deleted.<br>(15,1,5)<br>The problem was not fixed at user request.<br>Macintosh HD:System Folder:Preferences:Sound Preferences<br><br>A minor error was found in the file listed below.<br>The filenames begin with a period (.).<br>(15,2,7)<br>The problem was not fixed at user request.<br>Macintosh HD:System Folder:Preferences:.DS_Store<br><br>#####<br><br>So what I am thinking is I have two problems, 1. an extension one and the sound problem...do you agree????<br><br>Which of the extensions needs to be on that I turned off and still let my CD burner work?<br><br>I was told my sound file must be corrupted and if I trash it the computer will recreate it....if this is the fix and how do I do it?<br><br>I also have been told I need the new Firmware Update 4.2.8 for the cube (which I have on a CD)...Do I need to put it in the computer and will this fix the problems, if so how do I do it?<br><br><br>

First you should probably let DiskWarrior or Norton fix all those problems. Of course, Norton is probably the cause of those problems, so it stands to reason you should let it fix it.<br><br>I would reinstall the system. Not being able to shut down is generally NOT an extension conflict. Before reinstalling, remove ALL non-apple extensions and restart and see if the problem persists. If it doesn't, then start adding the extensions back in one or two at a time until it hangs when you try to shut down again. Then at least you know what extension is causing the problem.<br><br>[color:red] Kiss My Banana!</font color=red>

Use DiskWarrior! Norton will often screw up the drive moer thoroughly than it was before you used it.<br><br>Great wits are sure to madness near allied.--John Dryden, "Absalom and Achitophel"<br>

Thanks for your imput....I have found that DiskWarrior does not find the same things that Norton does, such as bad modification dates and a few other things...I have been told that I should do DiskWarrior first and then Norton and skip the directories on Norton...in the past on 9.0.4 this worked very well for me...I really do not want to re-install the all of OS9! Hope maybe some other ideas are out there, but if I have to I will, boooooo!!!<br><br>

You're preaching to the choir... I haven't owned a Norton product (or any disk repair utility) in years. (I'm thinking System 7 was the last time I used a disk repair utility)<br><br>[color:red] Kiss My Banana!</font color=red>