That's right. I was comparing it to an ISP's email service. Not connectivity itself. It's a perfectly valid comparison. I'm glad MacGizmo has an ISP with 100% uptime for its services, I've never seen or heard of one.<br><br>Second, so what if the accounts are among several servers? The requests still have to go through a single point of entry before being distributed amongst the various .Mac servers. Perhaps something failed there. It could have been multiple failures, such as a corrupt routing table being distributed to all of the routers. We don't know the specifics so it's hard to determine what it was.<br><br>In summary, there was a problem, it was fixed, and they apologized and took steps to ensure it won't happen again. That's really all you can ask for.<br><br>
Sorry... but I gotta ask for more. Virtually every web host on the planet offers 99.9% Uptime. I have websites with over 20 different hosting companies (not my websites, they are clients sites) and none of them has ever been unreachable... EVER! The reason is redundant backups. We're talking about large websites driven by databases, e-commerce, ftp sections with large amounts of activity.<br><br>I agree that Apple did the right thing in sending out the e-mail and apologizing, but it shouldn't have been a problem in the first place. They offer maybe 10% of what other hosting services do, plus they put a strict traffic cap on each member's site. There is no reason for downtime. (unless of course, they are using Windows to serve the pages )<br><br><br>[color:red]What? I don't understand. What?</font color=red>
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#16352 - 10/10/0204:17 AMRe: .Mac downtime not doing anyone a favour
[Re: MacGizmo]
Anonymous
Unregistered
Frankly, I'm surprised Apple offered an explanation for the downtime. Most companies would have just said that they were "resolving technical issues."<br><br>
#16355 - 10/10/0204:02 PMRe: .Mac downtime not doing anyone a favour
[Re: hayesk]
yoyo52 Nothing comes of nothing.
Registered: 05/25/01
Posts: 30520
Loc: PA, USA
Don't mind MacGizmo--he sees spies in the shrubs all the time <br><br>Great wits are sure to madness near allied.--John Dryden, "Absalom and Achitophel"
_________________________ MACTECHubi dolor ibi digitus
Yeah... they pulled up in a black Chevy Tahoe, they're wearing all black suits... but I can still see them! I just wish they would stop whispering in my ear and putting stuff in the water!<br><br><br>[color:red]What? I don't understand. What?</font color=red>
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