(note, this is John)<br>I just did a clean install of 10.3 on Amy's iMac. After the install, now for some reason I couldn't connect up to the internet. I checked the Network settings and it didn't give an IP address.<br><br>Our cable company uses DHCP and it auto-renews the IP address every 4 days. So I got the IP from the tech support and I"m connected up, using DHCP manually. I switched it back to Using DHCP and there goes the connection. <br><br>So I know it's not hardware or software. Cables are hooked up fine. The tech support guy from insightbb.com said that it seems that the ethernet card isn't releasing/renewing the IP when requested.<br><br>Any ideas? This is the refurb iMac she got from Apple. Should we take it to an Apple Store and have a genius bar look at it?<br><br>

If you wait about five minutes, do you get a connection? <br><br>I have to want about five minutes after my system wakes up or after I power it on.<br><br>

Nope..we didn't wait 5 minutes. <br><br>It never gave an IP after installation.<br><br>

A standard shutdown will release the lease automatically. If the connection was "cut" abruptly, then it would not have released. If it works on manually, keep it on manual TCP/IP for 4 days. After that, set it to DHCP and restart. Then try a browser or something.<br><br>

if you still have some preferences left over, the machine will automatically find them, try and use them and often Fail. remove all network preferences and try connect again, using DHCP to connect manually shouldn't be a problem<br>Cable u say, not ADSL?<br><br><br><br>ITS BEER O'CLOCK

The one on the Network settings never seems to work, but the req a new IP from a DHCP server in Xupport Has worked for me.<br><br>

This was a Clean install..meaning I wiped the drive clean with Disk Utility when I had the 10.3 CD in..so no old prefs.<br><br>Cable I say.<br><br>

Thanks to Amy calling Apple and reading my notes, it is now fixed!<br><br>And so simple too..all she had to change was Ethernet to Internal Modem, click Apply, then back to Ethernet (all this in System Prefs -->Network) and change the Using DHCP Manually to Using DCHP!<br><br>Simple!<br><br><br><br>

Thanks for that. I miss it, mine was set to modem after the update. I completely forgot about that.<br><br>

Welcome..that's why I posted the way it was fixed.<br><br>Course you know..it isn't ME posting this as I know absolutely NOTHING about technology..I'm just a big fat liar! <br><br>Well..according to some around here..or more like ONE person.<br><br>