Is it still under warranty is the question. You say the "original" 10GB version? Was that more than a year ago?<br><br>If its under warranty you just need to send it in for repair. If something really is wrong with it they will either fix it or send a brand new one. In each case I've had, they just sent a brand new one, but since yours is no longer manufactured they may be forced to fix it... but who knows.<br><br>iPod repair<br><br>