Originally Posted By: yoyo52
It's new, and still running 10.8. I tried the modem/router reboot and that didn't work. I set up the new machine from her old laptop, using the TimeMachine backup. Now, her old machine was on 10.6. Could the preference file for the old computer be responsible for the problem?

What all did you "set up from the old laptop"?

I can see dragging apps and documents, but unless you changed anything in the library folder, I can't see how it would affect your internet connection.

Or is it just the App store?