The site launch screw-ups are, IMHO, inexcusable — though we're learning that House Repugnicans found ways to choke off dollars that was intended for development.
But what was even a bigger mistake was the messaging around the "keep what you like" promise. Just as any other marketer of medical or pharmaceutical products, Obama and all of his messengers should have stated a clear disclaimer explaining how policies that don't meet the new criteria would be replaced with better products that could cost the same or less depending upon one's subsidy eligibility.
Even though it's an acceptable response to the unfortunate outcry from the misinformed, it would have been more effective stated up front instead of after the sh¡t hit the fan.
The GOP deserves credit (not in a good way) for doing a workmanlike job of fouling the story.
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