She's a stereotypical "I don't want to learn anything, I just want it to work!" kind of consumer.
iPhone, iPad, 17" MacBook Pro… Doesn't know how to use any of it, and relies on other people to do it for her.
I don't mind helping, but then she gives it to other people, friends, family, and they tend to screw up everything. How? I don't know. She has more problems in a month, than all my years of Mac-ing combined.