Originally Posted By: MacBozo
mac.com, me.com, and icloud.com should all end up in the same inbox. They are interchangeable.

Indeed, and I'm wondering if the issue might stem from that very fact. Essentially, she has two accounts pointing to exactly the same place -- I wonder if the one account doesn't work because the other is already connected?

It's kind of a moot point though since all her mail should show up in both accounts anyways -- theoretically, she could just delete one of them and be just fine =)