Last December I signed up for Carbonite's home edition for Mac. $59 a year for unlimited storage for one machine is a pretty good deal and it works flawlessly in the background, and retrieving files is simple.
However, there is one thing to be aware of if you give it a try — and it may be something I missed in the fine print:
When folders from your HD are backed, the newest backup overwrites the previous one. For files that have been modified or added, no problem. But if you delete anything from a folder expecting it to be restorable from Carbonite, you've only got 30 days in which to do so. After that, it's gone for good! I found this out the hard way this morning.
In early January I had backed up more than four years of projects that had been stored on CDs and DVDs and catalogued by client and date. I had copied everything into subfolders in my Projects folder and allowed plenty of time for the backup. When I saw that everything was copied, I discarded many of the disks.
Last night, I noticed that those folders were missing from my Carbonite account! I called tech support this morning and learned the unhappy truth.
Fortunately, 80% of the lost files were still scattered around my external HD and a few remaining DVDs, and what was lost was of minimal consequence or value. But from now on, I won't be deleting any files or folders from my HD before I make sure they're also on my external drive. Yeesh!
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