Yep your about right.

I have to say before the iPhone - BB had the only smart phone out there or call it half better than a dumb phone . It was the best for its time -> however it was buttt arse bulky ugly and the software was complicated to use.

I tell you it was such a joy (comedy) watching our high power VP's during a meeting using a BB . Way to funny.

My issues with BB;
Way to slow with customer concerns.
Way to slow with model updates <- only time they address minor customer concerns.

Which lead to BB loss of market and like MS as well.
They honestly felt that the iPhone and iPad - means nothing to them.

To big for their own good.