To maintain your data properly, I would suggest exporting it from Outlook to a tab delimited text file, including headers. Now Contact will accept tab delimited text for import. Now Contact does have a limit of 64 fields, so I would suggest opening the file in Excel, or another spreadsheet program, and eliminating unused columns. Then re-save it as tab delimited text and import in Now Contact. With field headers included, you will be able to map where the incoming data goes in Now Contact.
Don Norcross
Technical Support - Now Software Inc