To maintain your data properly, I would suggest exporting it from Outlook to a tab delimited text file, including headers. Now Contact will accept tab delimited text for import. Now Contact does have a limit of 64 fields, so I would suggest opening the file in Excel, or another spreadsheet program, and eliminating unused columns. Then re-save it as tab delimited text and import in Now Contact. With field headers included, you will be able to map where the incoming data goes in Now Contact.
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Don Norcross
Technical Support - Now Software Inc