1. Does it act like it is trying to sync?

2. Was Palm desktop or Now Up-to-Date & Contact installed last? If Palm, try reinstalling Now Up-to-Date & Contact. It takes care of the conflicting conduits.

3. Which telco is the carrier for the Treo? Verizon defaults to 'other sync apps' being disabled.
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Don Norcross
Technical Support - Now Software Inc