A friend of my wifes recently told me that both of her shuffles were no longer working. Hmmm, strange, and so I tested them. I plugged them into the shuffle dock and charged them up. Then I put a test tune on it. When I fired it up I saw the green light and the battery light registered ok. No tunes, nothing. The light stayed on the whole time. Strange. I updated the software on it too, which didnt help. Two dead shuffles? She owns a PC (figures), so I was wondering, could a virus or something damaged it? Maybe a bad usb port. I have no idea, so if anyone has any ideas or has heard of issues, please post.