Back to School Special!

Mention "MACTECHAUG09" to your Web Help Desk representative and enjoy 20% off your on-premise server license or SaaS hosted help desk plan.

Net-30 Day Purchase Orders accepted! Offer expires EOD 31 August 2009.

Explore the help desk software by Web Help Desk to learn more.

The Web Help Desk software suite is a leading cross-platform service desk management solution for IT help desk and customer support professionals who seek to simplify and control their increasingly complex service environments.

The extensive feature set of the Web Help Desk software addresses critical IT and support areas, including:

* Incident and Service Request Ticketing
* Asset and Desktop Management
* Knowledge Base & Self-Help Management
* Customer Satisfaction Surveys
* Time and Materials Management
* Approval Workflow


Technology integrations include:

* NEW! iPhone and iPod Touch web app
* LDAP / AD
* Email-to-Ticket Conversion (IMAP, MAPI, POP, SMTP)
* Apple Remote Desktop (ARD)
* LANrev
* Casper Suite / Recon
* Microsoft SMS / SCCM
* MAPI Exchange

Instantly create efficiencies, improve productivity, and increase customer satisfaction! Act fast!