For the speakers--go to the Sound Control Pane and see if the output option is the problem (it probably isn't, but you never know). I know this is silly to suggest, but just in case: are the speakers powered on?<br><br>As for Word--as bookrat says, Word does not come with XP. You have to buy it separately. If you can't afford to buy Word at this point, I'd suggest you use something like NeoOffice. It's good because (1) it's freeware, (2) it's not tied to MS, (3) it opens MS Word, Excel, and PP files and saves to those formats. It's not so good because (1) although generally good enough, it's not entirely transparent in relation to MS Office, (2) it's slow as can be opening up.<br><br>
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